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Old 19th August 2012, 14:33  
Fares Advisor
Join Date: 11 Feb 2010
Posts: 1,107

4.2.4 Excess procedures: change of ticket type

Change of ticket type excesses allow a journey to be made at a time when time and/or break of journey restrictions prohibit this. There is no penalty for buying on board even if there was opportunity to buy before boarding.

If bought from ticket office or on board with no opportunity to pay before boarding:

  • For Singles & Returns, the whole difference is charged
  • For one portion (Outward or Return) of a Return ticket, the FULL difference is charged. Alternatively, the passenger can buy the APPROPRIATE Single instead.
  • The difference is between the price paid and the APPROPRIATE ticket type of the route requested.
  • Railcard discounts ARE available

If bought on board where there was opportunity to pay before boarding:

  • As above: there is no penalty on board with this type of excess.

Last edited by Oscar; 25th February 2013 at 20:50.
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