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- Thread starter pemma
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That was a Quote from a thread we had during last month about this - that is the best help I can bring.
Hope it Helps!
anthony263
Established Member
There is also raileasy i believe
London_Midland
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You can enjoy free P&P on our site, free 'Ticket on Departure' and no credit/debit card fees.
For peace of mind you can also choose Registered 'siged for' delivery at £2 which insures you up to around £40, and Special Delivery at £7 for higher value insurance.
Hope that helps!
David
For peace of mind you can also choose Registered 'siged for' delivery at £2 which insures you up to around £40, and Special Delivery at £7 for higher value insurance.
Hope that helps!
David
The problem is London Midland site, like East Coast doesn't give me the journey options I want. On the other hand trainline sites do but they all seem to charge.
The choice is yours! Pay the fees, avoid them, collect your ticket from a TVM or book at a ticket office! Personally, I'd try and avoid the postage fees myself, but if I had to pay to get the tickets I want, I suppose I'd have to bite the bullet if I didn't live near a station. What journey do you want to make? Perhaps someone on here may be able to help?
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The ticket I want should be available at the station ticket office but for ticket reservations I try to do them online because my local station, operated by Northern, is understaffed and has no ticket machines and then is quite a walk from my home to buy the tickets in advance.
I'm lucky, I use the train 5 days a week for work, so I can just use some of the waiting time to buy tickets!
Have you tried FGW? I'm sure they didn't charge postage last time I used them - IIRC that was in January!
I've just gone through the process of booking tickets to Plymouth, and no postage charges came up before the payment screen.
Have you tried FGW? I'm sure they didn't charge postage last time I used them - IIRC that was in January!
I've just gone through the process of booking tickets to Plymouth, and no postage charges came up before the payment screen.
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FGW have removed the First Class post option which seems similar with other sites using the trainline booking engine. The two options now are collect at station or pay for Royal Mail Special delivery even for journeys weeks in advance. I know it used to be the case that First Class post didn't appear if you didn't have 5 working days between your transaction and your outward journey.
I tried yesterday when there were 7 working days on both FGW and Virgin and first class post didn't come up, but if I try 14 it does come up for first class post so they've obviously require you to buy your tickets further in advance for post now.
gordonthemoron
Established Member
aside from the fact raileasy charge for postage and/or a credit card fee, they don't even have all fares available, e.g.
This is from Wednesday this week,
Nottingham-London International (CIV), travel date 19th July
Raileasy £59
Eurostar Domestic Sales £9
Raileasy advertise themselves on seat61.com as being able to do these tickets
This is from Wednesday this week,
Nottingham-London International (CIV), travel date 19th July
Raileasy £59
Eurostar Domestic Sales £9
Raileasy advertise themselves on seat61.com as being able to do these tickets
I usually buy well in advance of a week, if it's later than that I tend to use the station! I think you might have to collect on the day (if possible where you are) or pay the postage
Looks like they're offering the Euro Saver, but not the Advance options (although I don't think any other sites offer any London Intl (CIV) tickets).
London_Midland
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jcollins>> what journey are you trying to make?
I've sorted a ticket for my journey now. However, there are a number of journey options where your site and similar ones like East Coast come up with no fares available. Some of these instances it is because the ticket is not available, but should ideally default to another one that is available e.g. Wigan Wallgate to Manchester STNS does not exist and your site can't find it but Wigan STNS to Manchester CTLZ does exist and is valid for the same journey.
As a general note with London Midland's site. It does operate the same as East Coast's. However, on East Coast if your ticket doesn't arrive in time you have to phone an 0870 number which is expensive on mobiles whereas London Midland give you a standard landline number so it's standard rate on a mobile.
Another problem I have noted with London Midland's website is that if you register and then try and log in on another occasion it makes out that you don't have an account and you have to create a new one.
And if you do purchase off the site surprising you get the ticket type that conductors print off rather than the usual ticket office type. Although saying that the one time I have been issued that type of ticket at a station it was Hartford which is a London Midland station.
London_Midland
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Thanks for the info jcollins.
The tickets that you get online are the same type that you get from our ticket offices.
Regarding the problems logging in, the confusion is that we have two different databases running on our website at the moment, and the ticket purchasing one doesn't talk to the other one!
Currently integrating both, but that may explain the issue you had.
The tickets that you get online are the same type that you get from our ticket offices.
Regarding the problems logging in, the confusion is that we have two different databases running on our website at the moment, and the ticket purchasing one doesn't talk to the other one!
Currently integrating both, but that may explain the issue you had.
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