HS Upgrade

island · 29th July 2012, 13:08

1. If you want to travel from somewhere like Rainham Kent (RAI) to London Terminals one way by HS1 and one way via Dartford (DFD), can you purchase an off-peak day return (CDR) route NOT VALID ON HS1 for £17.20 and get a one-way change of route excess to PLUS HIGH SPEED for £1.65 or do you have to buy a HS Upgrade OP for both legs for £3.30? (The CDR route PLUS HIGH SPEED would cost £20.50 and a one-way upgrade also costs £3.30.)

2. What if you have a CDR from Strood Kent (SOO) to London Terminals route DARTFORD NOT HS1 and want to travel one way on HS1? How about both ways?

3. How about a Super Off-Peak Day return (SRR) from Dumpton Park (DMP) to London Terminals route NOT VALID ON HS1, again wanting to travel HS1 on one or both legs?

You may assume in all the above that the time restrictions are met.

barrykas · 29th July 2012, 16:19

The official line is that you have to buy a High Speed Upgrade rather than an Excess. Whether one of the Highspeed TMs would accept a ticket that was excessed instead remains to be seen.

With that in mind, I make the upgrades to be as follows:

1) £3.30 for either Single (HUA) or Return (HUC)

2) Ditto

3) The ticket would first need to be excessed to a CDR for £9.90, then an upgrade of £5.00 (Return) would apply, as Southeastern don't allow upgrades on Super Off-Peaks, presumably due to a lack of SRRs on HS1.

Cheers,

Barry

**yorkie** · 29th July 2012, 16:24

Bonkers. How are they allowed to have different rules for this line? And doesn't this infringe your rights under the NRCoC (Condition 13e)?

island · 29th July 2012, 16:50

Quote:

Originally Posted by barrykas

1) £3.30 for either Single (HUA) or Return (HUC)

2) Ditto

Does an upgrade negate the DARTFORD bit as well as the NOT HS1 then?

barrykas · 29th July 2012, 18:21

Quote:

Originally Posted by island

Does an upgrade negate the DARTFORD bit as well as the NOT HS1 then?

Oops. Missed that bit. You'd probably have to do a route X/S to Not HS1 before the upgrade...

As to how Southeastern manage to get away with it, $DEITY only knows!

29th July 2012, 13:08	#1
island I'm from M390 Established Member Join Date: 30 Dec 2010 Location: SE12 Posts: 5,597	HS Upgrade 1. If you want to travel from somewhere like Rainham Kent (RAI) to London Terminals one way by HS1 and one way via Dartford (DFD), can you purchase an off-peak day return (CDR) route NOT VALID ON HS1 for £17.20 and get a one-way change of route excess to PLUS HIGH SPEED for £1.65 or do you have to buy a HS Upgrade OP for both legs for £3.30? (The CDR route PLUS HIGH SPEED would cost £20.50 and a one-way upgrade also costs £3.30.) 2. What if you have a CDR from Strood Kent (SOO) to London Terminals route DARTFORD NOT HS1 and want to travel one way on HS1? How about both ways? 3. How about a Super Off-Peak Day return (SRR) from Dumpton Park (DMP) to London Terminals route NOT VALID ON HS1, again wanting to travel HS1 on one or both legs? You may assume in all the above that the time restrictions are met.

29th July 2012, 16:19	#2
barrykas Established Member Join Date: 19 Sep 2006 Posts: 1,576	The official line is that you have to buy a High Speed Upgrade rather than an Excess. Whether one of the Highspeed TMs would accept a ticket that was excessed instead remains to be seen. With that in mind, I make the upgrades to be as follows: 1) £3.30 for either Single (HUA) or Return (HUC) 2) Ditto 3) The ticket would first need to be excessed to a CDR for £9.90, then an upgrade of £5.00 (Return) would apply, as Southeastern don't allow upgrades on Super Off-Peaks, presumably due to a lack of SRRs on HS1. Cheers, Barry

29th July 2012, 16:24	#3
yorkie Fares Advisor Administrator Join Date: 6 Jun 2005 Location: Yorkshire Posts: 20,764	Bonkers. How are they allowed to have different rules for this line? And doesn't this infringe your rights under the NRCoC (Condition 13e)?