WebTiS bug?

RJ · 10th July 2012, 04:45

I'm conducting a new fares case study on the routing of tickets in and around the London area and have become intrigued by some of the options available for certain flows.

In order to investigate, I've attempted to use WebTis which has a useful "Select a route" feature which is called "Show slower routes" on some sites. However, I've tried the Southern, Chiltern and RSH websites. The option flashes up for a split second then disappears, so I can't filter by route.

This is proving to be problematic, because it precludes the sale of cheaper tickets by slower routes which aren't necessarily shown by default in the journey planner. Even if you bring up the correct ticket on NRE, then choose to buy it from a WebTiS site, it's not working.

Is anyone else having this problem?

Lad Brookes · 10th July 2012, 07:37

No- seems to work fine for me on both Chiltern's and LM's sites.

RJ · 10th July 2012, 07:54

Hmmm - could you try Stevenage to Turkey Street and see if you can get a single fare to show for £12.70, please? The option is working for some enquiries but not others. In this instance, it only wants to offer a single for £16.30 and hides the route selection option. Instead, a "cheapest fare finder" box appears, which doesn't actually offer the cheapest fare at all.

Lad Brookes · 10th July 2012, 08:18

No sign of it, only the £16.30 single.

I don't seem to be able to send you a PM...

cjohnson · 10th July 2012, 10:08

It appears on a Trainline-based engine, has the (new to me!) restriction "This ticket is only valid on Victoria Line Northbound services."

RJ · 10th July 2012, 10:25

Quote:

Originally Posted by Lad Brookes

No sign of it, only the £16.30 single.

I don't seem to be able to send you a PM...

Sorry about that, on my phone so can't change my settings. WebTiS doesn't seem to like any flow which offers Victoria Line routed tickets between the GN/WA lines. The site completely does away with the "select a route" box when such a journey is put in. Tried various flows, such as Hitchin to Bethnal Green and Welham Green to Silver Street but the same thing keeps happening. Tried changing web browsers but still no luck!

--- old post above --- --- new post below ---

Quote:

Originally Posted by cjohnson

It appears on a Trainline-based engine, has the (new to me!) restriction "This ticket is only valid on Victoria Line Northbound services."

National Rail stipulates that the ticket must be used on the Victoria Line at either Seven Sisters or Tottenham Hale. Although the journey planner invariably states that Finsbury Park is the changing point on the GN line, there's nothing to say it cannot be used to London King's Cross - which of course presents a quite a few anomalies as the fare sometimes undercuts the London Terminals equivalent.

Another odd thing about these fares is that they're often priced differently in opposite directions. I actually wanted WebTiS to translate the route to plain English for me - assuming the "Victria Line Nth" is supposed to mean northbound travel on the Victoria line would make the tickets logic defying in many cases and require a detour south to Hackney Downs then back north if the ticket is a single with an origin on the Chingford branch.

telstarbox · 10th July 2012, 10:36

Could it be that "Nth" was intended to mean "the Victoria line north of London Terminals" rather than "northbound" but it then got misinterpreted somewhere along the line?

gnolife · 10th July 2012, 10:39

Quote:

Originally Posted by telstarbox

Could it be that "Nth" was intended to mean "the Victoria line north of London Terminals" rather than "northbound" but it then got misinterpreted somewhere along the line?

I can just imagine some trying to use one to get to Pimlico, and saying that they're still north of Brixton!

Stats · 10th July 2012, 13:24

It cannot mean Northbound as the reverse journey also has the same Route validity (and is priced at 50p more). The Off-peak day return also has the same route validity and has a validity code of L4. Although NRE says the ticket is valid for Victoria Line at Seven Sisters or Tottenham Hale, it is not presenting it as an option for journeys via Tottenham Hale.

barrykas · 10th July 2012, 14:50

If memory serves from when the routeing in question was first introduced (back in WAGN days), the "North" refers to Finsbury Park, Seven Sisters, Tottenham Hale and Walthamstow Central.

The intention being that passengers wishing to avoid Zone 1 could save some money, though as the tickets sport a Maltese Cross they should, of course, work the barriers at Kings Cross, Moorgate, Old Street and Liverpool Street even though they're not intended to be valid at those stations.

Cheers,

Barry

10th July 2012, 04:45	#1
RJ Established Member Join Date: 25 Jun 2005 Posts: 4,973	WebTiS bug? I'm conducting a new fares case study on the routing of tickets in and around the London area and have become intrigued by some of the options available for certain flows. In order to investigate, I've attempted to use WebTis which has a useful "Select a route" feature which is called "Show slower routes" on some sites. However, I've tried the Southern, Chiltern and RSH websites. The option flashes up for a split second then disappears, so I can't filter by route. This is proving to be problematic, because it precludes the sale of cheaper tickets by slower routes which aren't necessarily shown by default in the journey planner. Even if you bring up the correct ticket on NRE, then choose to buy it from a WebTiS site, it's not working. Is anyone else having this problem? Last edited by RJ; 10th July 2012 at 05:14.

10th July 2012, 07:54	#3
RJ Established Member Join Date: 25 Jun 2005 Posts: 4,973	Hmmm - could you try Stevenage to Turkey Street and see if you can get a single fare to show for £12.70, please? The option is working for some enquiries but not others. In this instance, it only wants to offer a single for £16.30 and hides the route selection option. Instead, a "cheapest fare finder" box appears, which doesn't actually offer the cheapest fare at all. Last edited by RJ; 10th July 2012 at 08:04.

10th July 2012, 10:36	#7
telstarbox Established Member Join Date: 23 Jul 2010 Location: Manchester Posts: 1,568	Could it be that "Nth" was intended to mean "the Victoria line north of London Terminals" rather than "northbound" but it then got misinterpreted somewhere along the line? __________________ @_charlie123 \| Music reviews etc \| Metrolink site (in progress)

10th July 2012, 07:37	#2
Lad Brookes Member Join Date: 9 Nov 2010 Posts: 125	No- seems to work fine for me on both Chiltern's and LM's sites.

10th July 2012, 08:18	#4
Lad Brookes Member Join Date: 9 Nov 2010 Posts: 125	No sign of it, only the £16.30 single. I don't seem to be able to send you a PM...

10th July 2012, 10:08	#5
cjohnson Member Join Date: 3 Sep 2009 Posts: 304	It appears on a Trainline-based engine, has the (new to me!) restriction "This ticket is only valid on Victoria Line Northbound services."

10th July 2012, 13:24	#9
Stats Member Join Date: 27 Sep 2009 Posts: 271	It cannot mean Northbound as the reverse journey also has the same Route validity (and is priced at 50p more). The Off-peak day return also has the same route validity and has a validity code of L4. Although NRE says the ticket is valid for Victoria Line at Seven Sisters or Tottenham Hale, it is not presenting it as an option for journeys via Tottenham Hale.

10th July 2012, 14:50	#10
barrykas Established Member Join Date: 19 Sep 2006 Posts: 1,576	If memory serves from when the routeing in question was first introduced (back in WAGN days), the "North" refers to Finsbury Park, Seven Sisters, Tottenham Hale and Walthamstow Central. The intention being that passengers wishing to avoid Zone 1 could save some money, though as the tickets sport a Maltese Cross they should, of course, work the barriers at Kings Cross, Moorgate, Old Street and Liverpool Street even though they're not intended to be valid at those stations. Cheers, Barry