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Old 11th January 2017, 18:09   #2821
Silver Cobra
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Looks like GWR are also running a seat sale. Until January 25th, they are offering standard class fares from £5 to £15 and first class fares from £25 to £39 to for journeys across their network.

https://www.gwr.com/about-us/media-c...-as-much-as-79

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400,000 low cost tickets are now available as train operator Great Western Railway launches its January sale.

Hurry now to take advantage of limited low cost £5, £10 or £15 fares to travel across the Great Western network.

Feel the need for a weekend away? Did you not get the chance to catch up properly over Christmas?

Save as much as 77% compared to the cost of an Off Peak Single between Bristol and London Paddington; or 79% between Plymouth and Paddington, and 77% between Exeter and London Paddington.

Available to purchase from today until 25 January, the discounted Advance Single fares can be used to travel from Monday 23 January through to Friday 24 March.

Travel to some of the UK’s top attractions and most picturesque destinations across the GWR network which serves over 280 stations across 10 counties and South Wales.

Do you want to save money? Travel between London Paddington and:

Oxford for just £5
North Cotswolds for just £5
Swindon for just £10
Cheltenham Spa for just £10
Bristol/Bath for just £10
Exeter/Penzance for just £15
Cardiff/Swansea for just £15

First Class Advance Single fares are available from £25 between Oxford and London Paddington; to £39 between Cornwall and London Paddington.

GWR is offering 300,000 reduced cost Standard Advance Single fares and 100,000 First Class Advance Single tickets, available to purchase from our website, through our mobile app or from ticket offices. Promotional fares must be bought a minimum of 17 days in advance of travel.
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Old 11th January 2017, 18:20   #2822
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Originally Posted by Silver Cobra View Post
Looks like GWR are also running a seat sale.
It's been running since last week, I posted a link to it earlier in this thread.

Some good prices, but unfortunately for me the sale started a few days after I'd bought advance tickets to Exeter, so I paid more than I needed to.

The train companies are always telling us to book early for the best prices, but often it can be cheaper to wait until there's a sale.
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Old 11th January 2017, 21:52   #2823
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I have come to the conclusion that the TPE App is a waste of phone space, attempting to buy a ticket is a nightmare.

If I can purchase this ticket from Manchester to Hull for the 31st March it will be a miracle.

Edit - Must be an issue with the TPE system as I've tried multiple cards, double checking the card numbers & my address but keeps coming up "can't be processed".

(Anybody wondering it is the 19:26 service which is booked to reverse direction at Leeds and head to Selby via Castleford)
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Old 11th January 2017, 22:17   #2824
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Quote:
Originally Posted by Kite159 View Post
I have come to the conclusion that the TPE App is a waste of phone space, attempting to buy a ticket is a nightmare.

If I can purchase this ticket from Manchester to Hull for the 31st March it will be a miracle.

Edit - Must be an issue with the TPE system as I've tried multiple cards, double checking the card numbers & my address but keeps coming up "can't be processed".
Seems like it.
My card gets approved then it's rejected by the app itself.
Very very frustrating and TPE web support will be getting a call in the morning. Virgin Red app has done the same error before but I never worked out why. Maybe everyone's rushed to use the app at once and it's overwhelmed what is clearly a very unstable application.
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Last edited by rg177; 11th January 2017 at 22:28.
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Old 11th January 2017, 22:56   #2825
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Hmmm, I've just used the app on 2 different devices and didn't have any issues at all. Once with a card, once with a gift voucher.

It's nice to see railcards included in the offer, TPE have just got about £50 worth of custom they wouldn't otherwise have got.

The lack of option to enter a 'via' point in the app is very frustrating though as it means it's impossible to do Liverpool-Glasgow via Manchester (TPE & connections advances aren't included seemingly, just TPE only)
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Old 11th January 2017, 23:12   #2826
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Quote:
Originally Posted by JakeF View Post
Hmmm, I've just used the app on 2 different devices and didn't have any issues at all. Once with a card, once with a gift voucher.

It's nice to see railcards included in the offer, TPE have just got about £50 worth of custom they wouldn't otherwise have got.

The lack of option to enter a 'via' point in the app is very frustrating though as it means it's impossible to do Liverpool-Glasgow via Manchester (TPE & connections advances aren't included seemingly, just TPE only)
It's a lot more stable now yet still I get this same error over and over... Screenshot_20170111-215957.png
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Old 11th January 2017, 23:36   #2827
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Is this an attempt to purchase a ticket for a journey on a through train from origin to destination?
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Old 11th January 2017, 23:37   #2828
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Originally Posted by John @ home View Post
Is this an attempt to purchase a ticket for a journey on a through train from origin to destination?
Yes. I'm trying to book Newcastle to Leeds, 11/02/17 on the 0748 out and 1943 return.

Website is hopelessly unstable again too with a crash most times I attempt a purchase. Think it's getting left alone for tonight.

Edit- site unavailable until 7am now for maintainance purposes. Clearly something wasn't quite right.
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Old 12th January 2017, 00:52   #2829
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I've also been trying to book via the TPE app, I was getting error messages when trying to select a journey. It's a really badly designed app, not user friendly at all. The ticket booking part is really just a web browser showing a version of their mobile site. I'd rather just go to the mobile site than use an app that does the same thing.

Other TOCs do it much better. I'm not a fan of XC, but their app is excellent.
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Old 12th January 2017, 08:34   #2830
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Quote:
Originally Posted by ys123 View Post
To kick-start the new year, and celebrate our fantastic new app, we're treating existing customers to a whopping 50% off train tickets. To get this exclusive offer, simply download the app and use the code NEWAPP
Can you use the discount code on the main site, without using the app?
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Old 12th January 2017, 09:03   #2831
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Quote:
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Can you use the discount code on the main site, without using the app?
I couldn't see a way of inputting the discount code on the website.

I will attempt to purchase a ticket again to see if it works

Edit - Nope, keeps rejecting payment, even changing cards. Like TPE, it is completely useless App, waste of phone space.

Just how on earth do you buy gift vouchers on the website, complete and utter joke of a site which lacks a search feature
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Old 12th January 2017, 09:27   #2832
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Does anyone else feel it's a tad discriminatory for a TOC to offer cheaper fares on an app than on their own website?

I can't see what's so great about an app anyway - not only are mobile phones less secure than your average desktop or laptop, they're also a lot more fiddly to use. Why bother?
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Old 12th January 2017, 11:14   #2833
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I've been informed that there's an update going out tonight to hopefully resolve any issues involved with payment.

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Old 12th January 2017, 11:38   #2834
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Quote:
Originally Posted by rg177 View Post
I've been informed that there's an update going out tonight to hopefully resolve any issues involved with payment.

There was also one last night between midnight and 1am I believe. Although that may have just been routine maintenance.
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Originally Posted by CaptainHaddock View Post
Does anyone else feel it's a tad discriminatory for a TOC to offer cheaper fares on an app than on their own website?

I can't see what's so great about an app anyway - not only are mobile phones less secure than your average desktop or laptop, they're also a lot more fiddly to use. Why bother?
Discriminatory no. If you give people a good reason to download your app, there's a good chance you'll get them to purchase their tickets there rather than from rival TOCs (assuming of course that the app doesn't screw up ).

I do agree that apps in general can be a bit pointless, especially where they are basically a watered down version of the website. It seems almost every website has a prompt upon visiting, flaunting their crappy free app.
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Old 12th January 2017, 11:40   #2835
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There was indeed also routine maintenance which appears to have stabilised the app itself but not fixed the payment issue.

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