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Old 10th January 2017, 20:29   #1
JamesHeath80
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Default BR fares showing PRIV discount, but unable to buy at the station...

I looked up a ticket on BR fares site with Priv discount applied and a discounted ticket was listed. When I enquired at the ticket office the staff advised me Priv was not applicable to the ticket in question. Does this often happen?
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Old 10th January 2017, 21:05   #2
greatkingrat
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What ticket were you trying to buy?
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Old 10th January 2017, 21:28   #3
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Spirit of Scotland rover ticket, seems to have this problem. I found recently is it the same one?

Last edited by JamesTT; 10th January 2017 at 21:35.
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Old 10th January 2017, 21:44   #4
causton
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You will have to give the exact ticket for us to work out why.

For the seventeenth time, no we do not sell Priv travelcards, one may slip through the net and be on sale from some obscure station but they never show up on my ticket machine

The above is one example of a common ticket requested that we don't do.
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Old 10th January 2017, 22:24   #5
JamesHeath80
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It was a rover ticket yes. Priv can't be applied to rovers and rangers then? Sorry if this has been asked before. (They could apply it to an all line rover though at the ticket office)
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Old 10th January 2017, 23:14   #6
RJ
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I'll have a look in the Knowledgebase when I get to work tomorrow.
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Old 10th January 2017, 23:43   #7
bb21
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Quote:
Originally Posted by JamesHeath80 View Post
It was a rover ticket yes. Priv can't be applied to rovers and rangers then? Sorry if this has been asked before. (They could apply it to an all line rover though at the ticket office)
Depends on the ticket - some can but others not. Not knowing what ticket you mean it is impossible to tell.
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Old 11th January 2017, 04:24   #8
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Quote:
Originally Posted by JamesTT View Post
Spirit of Scotland rover ticket, seems to have this problem. I found recently is it the same one?
That is a <stupid> new name for the Freedom of Scotland Flexipass which was definitely available at priv rates, I used them on a few occasions myself a few years ago.

Not many other tickets that have validity on external bus, coach (and ship) services are available at priv discount, The Explore Wales tickets are probably the best value along with the Scottish rover.
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Old 11th January 2017, 07:29   #9
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Quote:
Originally Posted by JamesHeath80 View Post
It was a rover ticket yes. Priv can't be applied to rovers and rangers then? Sorry if this has been asked before. (They could apply it to an all line rover though at the ticket office)
Priv can be applied to Rover tickets but not to Ranger tickets in general terms, but there may be exceptions in both cases. Without knowing exactly which ticket it isn't possible to say.
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Old 11th January 2017, 07:40   #10
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Quote:
Originally Posted by Flying Snail View Post
That is a <stupid> new name for the Freedom of Scotland Flexipass which was definitely available at priv rates, I used them on a few occasions myself a few years ago.

Not many other tickets that have validity on external bus, coach (and ship) services are available at priv discount, The Explore Wales tickets are probably the best value along with the Scottish rover.
Seems to be an issue at the moment, and it's not just with Priv fares. They discounted the full rate fares for the Winter but there are no longer any Railcard discounted fares available. Presumably it should still be possible to get a discount on the full fare, rather than a discount on the already discounted fare. But at the moment the only fares available are full Adult and Child fares.
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Old 11th January 2017, 07:42   #11
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Priv is valid on West Midlands Day Rangers and East Midlands Day Rangers
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Old 11th January 2017, 10:41   #12
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Quote:
Originally Posted by TEW View Post
Seems to be an issue at the moment, and it's not just with Priv fares. They discounted the full rate fares for the Winter but there are no longer any Railcard discounted fares available. Presumably it should still be possible to get a discount on the full fare, rather than a discount on the already discounted fare. But at the moment the only fares available are full Adult and Child fares.
Very interesting. Maybe it's a bug in certain ticket issuing systems then, that they can't show more than one version/price for a given rover. BR Fares shows two different prices for the full public rate:
http://www.brfares.com/#!rovers?nlc=J176

But just one for PRIV rate:
http://www.brfares.com/#!rovers?nlc=J176&rlc=PRV

It might be worth shopping around at different TOCs that use different make/model ticket issuing systems in their booking offices?
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Old 11th January 2017, 11:16   #13
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Quote:
Originally Posted by Flying Snail View Post
That is a <stupid> new name for the Freedom of Scotland Flexipass which was definitely available at priv rates, I used them on a few occasions myself a few years ago.

Not many other tickets that have validity on external bus, coach (and ship) services are available at priv discount, The Explore Wales tickets are probably the best value along with the Scottish rover.
Knowledgebase is quite clear that staff discounts are not available on this product. Railcard discounts are available though.
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Old 11th January 2017, 11:29   #14
Wallsendmag
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ScotRail are offering a discount on the rover at the moment, which means they have removed all railcard discounts.
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Old 11th January 2017, 11:43   #15
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Quote:
Originally Posted by Wallsendmag View Post
ScotRail are offering a discount on the rover at the moment, which means they have removed all railcard discounts.
This is not reflected in Knowledgebase. Is it therefore possible to buy one at the normal rates with a railcard discount? And does Priv discount normally apply? Or is it only a discount for those who don't normally receive a discount? One way or another it's a well intentioned mess.
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