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Old 30th August 2017, 05:32   #6421
andyallen4014
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I will be travelling from Newark to Newcastle next Tuesday morning 1st class as I've done a couple of times before and always been happy with the offerings/timings. The full English is usually served just after York on that journey but after toast etc earlier.
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Old 1st September 2017, 22:10   #6422
Marionaki
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Default Two week rotation

I have noticed that every two weeks there is the same food. There used to be a 4 week rotation.
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Old 1st September 2017, 22:48   #6423
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I have noticed that every two weeks there is the same food. There used to be a 4 week rotation.
Yes that went only a few months into the new regime. Another 'Awesome' improvement provided by Virgin Trains...
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Old 2nd September 2017, 12:49   #6424
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Yes that went only a few months into the new regime. Another 'Awesome' improvement provided by Virgin Trains...
That's really poor for regular travellers. What a basket case VTEC is these days.
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Old 11th September 2017, 21:17   #6425
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No hot food on the 2100 Kings Cross - Newcastle again. Short staffed, sarnies only. It's quite common now, I'm starting not to care...
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Old 11th September 2017, 21:20   #6426
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No hot food on the 2100 Kings Cross - Newcastle again. Short staffed, sarnies only. It's quite common now, I'm starting not to care...
I remember back in December 2016 (so not even a year ago) being offered the full menu on the 2200 Kings Cross - Newcastle.
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Old 11th September 2017, 22:18   #6427
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I remember back in December 2016 (so not even a year ago) being offered the full menu on the 2200 Kings Cross - Newcastle.
It's like some far-away golden age...
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Old 12th September 2017, 08:34   #6428
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Has the time come to offer weekend first class service every day, to reduce staffing levels, offer a hot dish for purchase and to reduce first class fares to weekend levels.
Or is the current service level just a symptom of trying to maximise profits?
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Old 12th September 2017, 12:47   #6429
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Or is the current service level just a symptom of trying to maximise profits?
I doubt it's trying to maximise profits. I think it's exactly as they say staffing shortages. The issue in my view, is staff who have moved on haven't been replaced, and morale is low which makes people call in sick.

I can totally see the entire first class offering being changed to something a lot more basic (sorry, I mean Awesome!) with the same price point being maintained.
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Old 12th September 2017, 13:49   #6430
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I doubt it's trying to maximise profits. I think it's exactly as they say staffing shortages. The issue in my view, is staff who have moved on haven't been replaced, and morale is low which makes people call in sick.

I can totally see the entire first class offering being changed to something a lot more basic (sorry, I mean Awesome!) with the same price point being maintained.
If they're not replacing staff that's a cost-cutting measure in itself.

They've adverts for 2 chef posts on their website at the moment.

https://recruitment.virgintrainseast...Show+Vacancies

I'm not sure if they've had any others recently and whether that's enough to make a difference.
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Old 12th September 2017, 16:25   #6431
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TBH I can't see the situation improving anytime soon. Staff morale has been on its knees since before the "Crewing model" was introduced and all it's done is exacerbate the problem.

I can see the current first class service being "West coasted" within the next year with hot food concentrated mainly on breakfast and dinner and sandwiches/wraps/salads for the remainder of the day.

Out of curiosity does anyone know what the kitchen/food prep areas are going to be like in the shorter Azumas?

Will there be enough space to provide the current service or are we likely to see something similar to the West Coast where a slightly different offering is served on the voyagers? I suppose what I'm really asking is - is there likely to be the space for a chef to cook a breakfast in it?

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Old 12th September 2017, 16:44   #6432
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Full kitchens on both full length and short IEPs. This is the same as GWR.
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Old 12th September 2017, 16:50   #6433
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Full kitchens on both full length and short IEPs. This is the same as GWR.
Thanks, at least that's something. I had visions of the five car sets having something similar to the voyagers.
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Old 13th September 2017, 09:27   #6434
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Im with
CJP
on this one. Iether do as they suggest or better still carbon coppy EMT's offer which IMO is just right.
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Old 13th September 2017, 14:13   #6435
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I am travelling first class on the 1555 from York to Edinburgh Friday 29th September the new menu changeover should be available by then I hope its got some decent offerings I think the menu changeover is Monday 18th I know VTWC is and VTEC usually do it around same time
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