Passersby surprised as FCC employee shows discretion

tannedfrog · 20th July 2012, 19:46

Today i witnessed an FCC barrier person selling a normal price ticket to a passenger trying to exit having travelled without a ticket. The passenger had "ran for the train and had not had time to buy one". The origin station had facilities to buy a ticket.

Given the bad press of FCC on here I thought it was worth mentioning. I'll not mention the details so no-one gets told off.

island · 20th July 2012, 19:54

Possibly there was no authorized collector in attendance?

Ferret · 20th July 2012, 20:21

Quote:

Originally Posted by island

Possibly there was no authorized collector in attendance?

Must be cos that's a nailed on MG11 usually!

RJ · 20th July 2012, 20:49

Not every member of railway staff is authorised to do everything. I was only allowed to do Penalty Fares, though I frequently spotted prosecution worthy cases which I'd always pass onto the RPIs on duty. Some barrier staff may not be able to do anything at all other than sell tickets.

That said, it's not unheard of for FCC staff to show discretion, but then again good publicity is much harder to come by than bad publicity.

Urban Gateline · 20th July 2012, 21:10

Quote:

Originally Posted by RJ

Some barrier staff may not be able to do anything at all other than sell tickets.

Even worse at SWT, us Barrier staff (Gateline CSA's) cannot even sell tickets!

20th July 2012, 19:46	#1
tannedfrog Member Join Date: 26 Jun 2010 Posts: 384	Passersby surprised as FCC employee shows discretion Today i witnessed an FCC barrier person selling a normal price ticket to a passenger trying to exit having travelled without a ticket. The passenger had "ran for the train and had not had time to buy one". The origin station had facilities to buy a ticket. Given the bad press of FCC on here I thought it was worth mentioning. I'll not mention the details so no-one gets told off.

20th July 2012, 19:54	#2
island I'm from M390 Established Member Join Date: 30 Dec 2010 Location: SE12 Posts: 5,597	Possibly there was no authorized collector in attendance?

20th July 2012, 20:49	#4
RJ Established Member Join Date: 25 Jun 2005 Posts: 4,941	Not every member of railway staff is authorised to do everything. I was only allowed to do Penalty Fares, though I frequently spotted prosecution worthy cases which I'd always pass onto the RPIs on duty. Some barrier staff may not be able to do anything at all other than sell tickets. That said, it's not unheard of for FCC staff to show discretion, but then again good publicity is much harder to come by than bad publicity.