Bite Card Refusal

SteveP29 · 22nd May 2012, 20:45

Don't know if this is the correct part of the forum to be putting this, but I was at Glasgow Central on saturday and had a meal from Burger King in the station.

I flashed my (shiny new whole) bite card, but received no discount.

Have burger king stopped accepting bite cards or are they just not accepting them at Glasgow Central?

MattE2010 · 22nd May 2012, 20:47

AFAIK the only station Burger King outlet that doesn't accept them is at Marylebone in London. Could they possibly have missed your card?

IanD · 22nd May 2012, 20:48

Did you ask them? Maybe they just forgot to push the button.

ainsworth74 · 22nd May 2012, 20:48

Quote:

Originally Posted by SteveP29

I flashed my (shiny new whole) bite card, but received no discount.

Do you mean they actually told you "no you can't use that" or do you mean that they didn't apply the discount (which I assume you'd detect by looking at the receipt)?

reb0118 · 22nd May 2012, 20:52

I'm sure I got my discount at BK Waverley the other night. Showed new card as well.

dave87016 · 22nd May 2012, 20:55

I am sure that some BK outlets I have been to dont offer Bitecard discounts on meals

185 · 22nd May 2012, 20:57

Manchester Piccadilly - Five staff went up for coffees, one bite card, 20% off.

They gave the discount, but charged for SIX coffees.

SSP - Vultures

Poggs · 22nd May 2012, 20:59

Quote:

Originally Posted by SteveP29

Don't know if this is the correct part of the forum to be putting this, but I was at Glasgow Central on saturday and had a meal from Burger King in the station.

I flashed my (shiny new whole) bite card, but received no discount.

Have burger king stopped accepting bite cards or are they just not accepting them at Glasgow Central?

Asking on a forum won't give you as good an answer as asking the people serving.

ainsworth74 · 22nd May 2012, 21:01

Quote:

Originally Posted by dave87016

I am sure that some BK outlets I have been to dont offer Bitecard discounts on meals

I've been to the BKs at Kings Cross, Leeds and Manchester Piccadilly and got the discount at all of them.

richw · 22nd May 2012, 21:12

If its a franchise may depend on the franchisee. I formerly worked for a national chain that was franchised, and we didn't do some offers that were advertised but did others the franchise chose that wasn't nationwide.

ushawk · 22nd May 2012, 21:33

Had problems using my new card at the Upper Crust at London Bridge last week, machine refused to accept the card and was charged full price, despite actually having the card !!! Had a train to catch so i didnt bother arguing it.

Techniquest · 22nd May 2012, 21:49

I've used my Bite card at Burger King outlets at Manchester Piccadilly, Paddington, Euston, Birmingham New Street and possibly other places too without issue. The £1.42 or so saving on a supersize meal is quite significant!

I suspect it's down to a staff training issue, and to be honest unless you know, there's nowt to say they accept Bite cards in the branches I go to at least.

MattE2010 · 22nd May 2012, 21:52

I've used the traditional paper BITE card at Euston, Manchester Piccadilly, Sheffield and Glasgow Central before with no issues, I think it may be down to either staff training or similar.

Quote:

Originally Posted by Techniquest

The £1.42 or so saving on a supersize meal is quite significant!

You can eat a Supersize meal? A Medium meal at BK is usually enough to do me for the evening!

Rich McLean · 22nd May 2012, 21:54

Caspian UK Ltd own the Marlybone Branch. They no longer give any discounts out at all, staff don't even get discount.

The only discounts they now give out, is from the vouchers they give out with meals from time to time.

I used to work for the franchise, and they are as tight as they get

SteveP29 · 22nd May 2012, 22:05

I was in a rush for my train and didn't check my change or receipt until I was on my train, bloody queues at the barriers for the football fans after the cup final (and yes, I was one of them lol, supporting my other half's team)

I guess I should have known as they didn't swipe my card, as someone further up has said, it was the first time I'd used the new card

22nd May 2012, 20:45	#1
SteveP29 Member Join Date: 23 Apr 2011 Location: Chester le Street/ Edinburgh Posts: 143	Bite Card Refusal Don't know if this is the correct part of the forum to be putting this, but I was at Glasgow Central on saturday and had a meal from Burger King in the station. I flashed my (shiny new whole) bite card, but received no discount. Have burger king stopped accepting bite cards or are they just not accepting them at Glasgow Central?

22nd May 2012, 20:47	#2
MattE2010 The cry was No Surrender Established Member Join Date: 16 May 2010 Location: North Posts: 9,751	AFAIK the only station Burger King outlet that doesn't accept them is at Marylebone in London. Could they possibly have missed your card? __________________ RIP Clive Burr

22nd May 2012, 20:57	#7
185 "no, it's not valid" Established Member Join Date: 29 Aug 2010 Location: In the aisle. Posts: 2,209	Manchester Piccadilly - Five staff went up for coffees, one bite card, 20% off. They gave the discount, but charged for SIX coffees. SSP - Vultures __________________

22nd May 2012, 21:33	#11
ushawk Established Member Join Date: 5 Nov 2010 Location: Eastbourne Posts: 1,517	Had problems using my new card at the Upper Crust at London Bridge last week, machine refused to accept the card and was charged full price, despite actually having the card !!! Had a train to catch so i didnt bother arguing it. __________________ TOCs Used in 2013 - CH, FC, GA, SE, SN, VT Classes travelled on in 2013 - 168, 171, 313, 319, 375, 377, 390, 90/MK3

22nd May 2012, 21:49	#12
Techniquest Optare Basher Established Member Join Date: 19 Jun 2005 Location: Nowhere Heath Posts: 7,808	I've used my Bite card at Burger King outlets at Manchester Piccadilly, Paddington, Euston, Birmingham New Street and possibly other places too without issue. The £1.42 or so saving on a supersize meal is quite significant! I suspect it's down to a staff training issue, and to be honest unless you know, there's nowt to say they accept Bite cards in the branches I go to at least. __________________ Why not have a look at my trip reports? Latest one: Netherlands Bash/The Three Countries

22nd May 2012, 20:48	#3
IanD Member Join Date: 18 Sep 2011 Location: Newport Pagnell Posts: 768	Did you ask them? Maybe they just forgot to push the button.

22nd May 2012, 20:52	#5
reb0118 Established Member Join Date: 28 Jan 2010 Location: Bo'ness, West Lothian Posts: 1,102	I'm sure I got my discount at BK Waverley the other night. Showed new card as well.

22nd May 2012, 20:55	#6
dave87016 Member Join Date: 9 Dec 2008 Posts: 161	I am sure that some BK outlets I have been to dont offer Bitecard discounts on meals

22nd May 2012, 21:12	#10
richw cornish train fan Established Member Join Date: 10 Jun 2010 Location: Cornwall mostly Posts: 2,576	If its a franchise may depend on the franchisee. I formerly worked for a national chain that was franchised, and we didn't do some offers that were advertised but did others the franchise chose that wasn't nationwide.

22nd May 2012, 21:54	#14
Rich McLean Member Join Date: 6 Feb 2012 Posts: 395	Caspian UK Ltd own the Marlybone Branch. They no longer give any discounts out at all, staff don't even get discount. The only discounts they now give out, is from the vouchers they give out with meals from time to time. I used to work for the franchise, and they are as tight as they get

22nd May 2012, 22:05	#15
SteveP29 Member Join Date: 23 Apr 2011 Location: Chester le Street/ Edinburgh Posts: 143	I was in a rush for my train and didn't check my change or receipt until I was on my train, bloody queues at the barriers for the football fans after the cup final (and yes, I was one of them lol, supporting my other half's team) I guess I should have known as they didn't swipe my card, as someone further up has said, it was the first time I'd used the new card