National Reservation System is down

laseandre · 11th December 2007, 19:27

Currently you cannot purchase tickets online. This is due to a problem with the Reservation System. It will return soon.

**Max** · 11th December 2007, 21:28

This has been down since about 13:00 today! According to someone at NXEC, the industry will have lost 'millions' from the fiasco. Apparently, it may not even be back tomorrow morning, resulting in chaos tomorrow at stations!

yorkie · 11th December 2007, 23:50

Does it just cause bookings to be down? or does it mean reservations cannot be printed for display on trains? does it prevent automated systems on Pendos/Voyagers from working?

12th December 2007, 00:07

If NRS is down - then nothing can be done to do with AP tickets as they are solely based on reservations, and as it suggests, it's the national reservation system, so no labels can be printed. Same with 220/221/222/390 automatic res systems.

don24 · 12th December 2007, 00:31

Quote:

Originally Posted by Tom

If NRS is down - then nothing can be done to do with AP tickets as they are solely based on reservations, and as it suggests, it's the national reservation system, so no labels can be printed. Same with 220/221/222/390 automatic res systems.

It is now up and running. Just purchased my tickets.

1D53 · 12th December 2007, 00:31

Everything goes, printed and electronic reservations, tickets with reservations, even fastticket pickup!

**Max** · 12th December 2007, 20:45

So what would you do if you had an AP ticket to collect and the system was down? :confused: Surely they couldn't charge you?

11th December 2007, 19:27	#1
laseandre On Moderation Join Date: 27 Oct 2007 Posts: 1,224	National Reservation System is down Currently you cannot purchase tickets online. This is due to a problem with the Reservation System. It will return soon.

12th December 2007, 00:31	#6
1D53 TOC Owner Join Date: 2 Apr 2006 Location: Leeds Posts: 2,270	Everything goes, printed and electronic reservations, tickets with reservations, even fastticket pickup! __________________

11th December 2007, 21:28	#2
Max Admaxistrator Administrator Join Date: 8 Jun 2005 Location: Sheffield / Hull Posts: 3,048	This has been down since about 13:00 today! According to someone at NXEC, the industry will have lost 'millions' from the fiasco. Apparently, it may not even be back tomorrow morning, resulting in chaos tomorrow at stations!

11th December 2007, 23:50	#3
yorkie Resident Ticketing Expert Moderator Join Date: 6 Jun 2005 Location: Yorkshire Posts: 10,083	Does it just cause bookings to be down? or does it mean reservations cannot be printed for display on trains? does it prevent automated systems on Pendos/Voyagers from working?

12th December 2007, 00:07	#4
Tom Guest Posts: n/a	If NRS is down - then nothing can be done to do with AP tickets as they are solely based on reservations, and as it suggests, it's the national reservation system, so no labels can be printed. Same with 220/221/222/390 automatic res systems.

12th December 2007, 20:45	#7
Max Admaxistrator Administrator Join Date: 8 Jun 2005 Location: Sheffield / Hull Posts: 3,048	So what would you do if you had an AP ticket to collect and the system was down? :confused: Surely they couldn't charge you?