Rail Appointed Travel Agents

transportphoto · 31st March 2011, 16:08

Hi All,

I have just bought a train ticket from a Rail Appointed travel agent for the sole purpose that I caught wind that they issued on ELGAR stock - Incorrect

instead issuing on RSP 9599 (plus bus) stock)

They charge an extra £1.50 (Shown on reciept as 'RAIL B/FEE' and also advetised as such) for the convienience of buying through them, something I won't be doing again!

I was wondering what is their maximum booking fee they can charge, if there is one, set out in the T&C's etc...???

TIA

TP

bb21 · 31st March 2011, 16:13

What's a Plus Bus stock?

transportphoto · 31st March 2011, 16:16

Quote:

Originally Posted by bb21

What's a Plus Bus stock?

Stock with PlusBus ads on the back - sorry for the confusion!

First class · 31st March 2011, 16:45

They can charge pretty much what they want really....

http://www.atoctravelagents.org/ doesn't mention booking fees but has other info on travel agents.

premier01 · 31st March 2011, 18:28

Quote:

Originally Posted by First class

They can charge pretty much what they want really....

http://www.atoctravelagents.org/ doesn't mention booking fees but has other info on travel agents.

It seems pointless to use travel agents for rail travel unless it's a corporate travel company and u have to do that.

transportphoto · 31st March 2011, 18:40

Quote:

Originally Posted by premier01

It seems pointless to use travel agents for rail travel unless it's a corporate travel company and u have to do that.

It does, aye. As I said I only went there because I was (un-reliably) informed that they issued on ELGAR stock... I won't be going back!

31st March 2011, 16:08	#1
transportphoto See homepage for mileage. Quizmaster Join Date: 21 Jan 2010 Location: Norwich Posts: 2,850	Rail Appointed Travel Agents Hi All, I have just bought a train ticket from a Rail Appointed travel agent for the sole purpose that I caught wind that they issued on ELGAR stock - Incorrect instead issuing on RSP 9599 (plus bus) stock) They charge an extra £1.50 (Shown on reciept as 'RAIL B/FEE' and also advetised as such) for the convienience of buying through them, something I won't be doing again! I was wondering what is their maximum booking fee they can charge, if there is one, set out in the T&C's etc...??? TIA TP __________________ transportphoto Established Member - Who spends way too much time on here! Last edited by transportphoto; 31st March 2011 at 16:17.

31st March 2011, 16:13	#2
bb21 [Fares Advisor] Moderator Join Date: 4 Feb 2010 Location: Leicester Posts: 7,747	What's a Plus Bus stock? __________________ Owns 5726 142014 \| The Prediction League

31st March 2011, 16:45	#4
First class Awaiting Email Confirmation Join Date: 9 Aug 2008 Posts: 2,506	They can charge pretty much what they want really.... http://www.atoctravelagents.org/ doesn't mention booking fees but has other info on travel agents.