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Old 31st March 2011, 17:08   #1
transportphoto
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Default Rail Appointed Travel Agents

Hi All,

I have just bought a train ticket from a Rail Appointed travel agent for the sole purpose that I caught wind that they issued on ELGAR stock - Incorrect instead issuing on RSP 9599 (plus bus) stock)

They charge an extra 1.50 (Shown on reciept as 'RAIL B/FEE' and also advetised as such) for the convienience of buying through them, something I won't be doing again!

I was wondering what is their maximum booking fee they can charge, if there is one, set out in the T&C's etc...???

TIA

TP
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Old 31st March 2011, 17:13   #2
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What's a Plus Bus stock?
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Old 31st March 2011, 17:16   #3
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Quote:
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What's a Plus Bus stock?
Stock with PlusBus ads on the back - sorry for the confusion!
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Old 31st March 2011, 17:45   #4
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They can charge pretty much what they want really....

http://www.atoctravelagents.org/ doesn't mention booking fees but has other info on travel agents.
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Old 31st March 2011, 19:28   #5
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Quote:
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They can charge pretty much what they want really....

http://www.atoctravelagents.org/ doesn't mention booking fees but has other info on travel agents.
It seems pointless to use travel agents for rail travel unless it's a corporate travel company and u have to do that.

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Old 31st March 2011, 19:40   #6
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It seems pointless to use travel agents for rail travel unless it's a corporate travel company and u have to do that.
It does, aye. As I said I only went there because I was (un-reliably) informed that they issued on ELGAR stock... I won't be going back!
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