For example, FCC were considering introducing dual route tickets on their network a couple of years back (don't think they ever did), example Hitchin-London Terminals AAA luton. Such a ticket would be valid Luton-London
But that's exactly what our argument is!
If you say that AAA Emerson Park does not allow London-Emerson Park permitted routes, then what are the rules for determining permitted routes?
but NOT (in my view) permitted routes Luton to Hitchin
But that's the opposite of what I am arguing, surely?
I am arguing that London - Gidea Park AAA Emerson Park means:
- London - Gidea Park; and
- London - Emerson Park
By the same logic, London-Bexleyheath AAA Sidcup means:
- London - Bexleyheath; and
- London - Sidcup
Surely we are in agreement about the method and I wonder if you just need to check the map to see where these places are as I think there must be a misunderstanding here.
It appears that Greater Anglia's weird logic would have a London-Bexleyheath AAA Sidcup valid by the shortest route from Sidcup to Bexleyheath, so valid via Crayford, rather than what is clearly intended which is an alternative route to London.
However I doubt their customer service staff have the intelligence to figure this out. Speaking to an ex-employee who told me that their customer service staff asked him for advice because they knew he was knowledgeable even though he worked in a completely different department. They probably don't have anyone left with a clue.
They were clueless under NX, and they remain clueless now. I am not at all surprised. They have given poor advice to various forum members and they'll keep doing so because no-one seems capable of making them see any sort of sense whatsoever.
At the moment, I believe the TOC correctly advised that the ticket from Gidea Park was not valid via Upminster. Discuss
I spoke with someone at ATOC about this and they agreed with my interpretation (after looking up the mileages).