• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

LUL Station Supervisers?

Status
Not open for further replies.

150222

Member
Joined
9 Jul 2011
Messages
1,002
A few questions on these.
-What do they actually do? Are they in charge of the station?
-Does each station have one?
-Is there more than one at each station as some are manned 24hrs per day?
-How much do they earn?
-How does one become one?

Thanks in advance for any possible answers.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Daniel

Established Member
Joined
5 Oct 2005
Messages
2,532
Location
London
Yes they are in charge of the station, with a DUty Station Manger above them covering more than one station, and a Group Station Manager above them.

Each station is supposed to have a supervisor, yes.

Reading the question it looks as if you mean on the roster. If so then yes, of course. One person isn't there 24hrs a day, it's shift work with a number of different people.

The money they earn varies dependant on the grade of the station they are based at.

Best route to become a supervisor at the moment is to become an LU CSA and work up.
 

Mutant Lemming

Established Member
Joined
8 Aug 2011
Messages
3,194
Location
London
After a long gap without recruiting LU have have just taken on 500 CSA's (primarily to cope during the Olympics) will be a long time before they recruit again. Station Supervisors can earn around the £38'000 to £46'000 mark depending on level of competency and location. Busy Central London stations paying more than outlying quieter suburban ones.
 

150222

Member
Joined
9 Jul 2011
Messages
1,002
So each station has loads of station supervisers that are on a roster? It's not just one person? Is it a difficult job? Do they work at differant times each day and does (s)he need any qualifications/basic intelligence?
 

Clip

Established Member
Joined
28 Jun 2010
Messages
10,822
So each station has loads of station supervisers that are on a roster? It's not just one person? Is it a difficult job? Do they work at differant times each day and does (s)he need any qualifications/basic intelligence?

Im sure you have to be intelligent, yes.

Im guessing the roster would be a mix of earlies/lates/nights(for maintenence access) but someone will clear that up for you. I reckon you would have 4 per station maybe in the central ones?

Im not sure but going by what we have on my railway I cant see it being to different.
 

Daniel

Established Member
Joined
5 Oct 2005
Messages
2,532
Location
London
It's certainly more than 4. Even for an outlying station.

You have several staff rostered at each individual station, and then reserve staff allocated to a group of stations covering all of them for sickness/annual leave/no cover etc
 

Mojo

Forum Staff
Staff Member
Administrator
Joined
7 Aug 2005
Messages
20,392
Location
0035
Some stations will also have multiple supervisors on duty at any time, whether this down to rostering or minimum staffing requirements. The Congestion Control and Emergency Plans specify minimum staffing levels for all sub-surface (formerly section 12) stations. At a very minimum this will be 1 Supervisor + 1 CSA, however at larger stations this may have a Station Control Room Assistant, and multiple CSAs/Supervisors.

As has already been alluded to above, there are various competencies/licenses which a Supervisor may hold. I'm not sure exactly on the different grades, etc, but for example one may be a SSMF (ticket office/machine cash handling).

From memory, every station has a rostered Supervisor 24 hours per day, except Cannon Street.
 

DavyCrocket

Member
Joined
27 Oct 2006
Messages
616
Some of the outlying Met stations are 'allowed' to be unstaffed during meal reliefs

Most non sub surface stations can remain open with no staff either for meal break or a whole shift or day!
There are some stations that are prioritised as a supervisor is required and some can be 'baby sat' by a CSA
 

Daniel

Established Member
Joined
5 Oct 2005
Messages
2,532
Location
London
Well, by the rule book, I suppose any non-section 12 station can be open with no members of staff.
 

Mojo

Forum Staff
Staff Member
Administrator
Joined
7 Aug 2005
Messages
20,392
Location
0035
Some of the outlying Met stations are 'allowed' to be unstaffed during meal reliefs
Should have mentioned that! I'm aware of this situation also existing on the Central that have 30 Min breaks where there are no staff, during the day, but was just trying to get across to the OP that (almost) all stations have staff rostered throughout the night.
 

tsr

Established Member
Joined
15 Nov 2011
Messages
7,400
Location
Between the parallel lines
Most non sub surface stations can remain open with no staff either for meal break or a whole shift or day!

For example, little-used stations like Roding Valley often have no staff visible on either platform and no staff in the station buildings or anywhere else on site either. That particular station is almost deserted in many off-peak periods anyway.
 

pitdiver

Member
Joined
22 Jan 2012
Messages
1,076
Location
Nottinghamshire
I am ex Station Supervisor from London Underground. I started on the Met as a Booking Clerk. Then during company plan I became a Stn Sup Multifunctional. Then moved on to SS2 MF. Feel free to ask any question in addition to those already asked and I will try to answer them.
 

ssray

Member
Joined
3 Sep 2011
Messages
60
I`m a supervisor at Euston, we have 7 rostered supervisors, usually we have 2 supervisors on duty between 0700 and 2300 each day, then after traffic hours just the one plus a station control room assistant.

I started in 2001 as a csa out at acton town, then arrived here via the rickmansworth group(ssmf/station supervisor multifunctional) one supervisor on duty at all times

Various licences held including escalator, control room etc

What do I do? this morning I retrived an Iphone from the track on platform
no6, after agreeing with the line controller that it would be better with the owner than somebody getting down to retrive it.
yesterday an old lady was quite ill and after retriving her friends from national rail, I first aided her and called an ambulance, who took her to hospital after about 25mins.

How much do I earn? about £10 less then swmbo can spend

cheers

Ray
 
Status
Not open for further replies.

Top