westfieldbend
New Member
- Joined
- 30 May 2012
- Messages
- 1
Upon purchasing a High Speed upgrade recently, when asking for a discount with my 16-25 railcard I was told:
'There is a minimum fare with those <points at railcard> at all times of the day'
and
'We are also unable to offer any discount on any upgrade ticket'
Having recently bought an upgrade with a young persons card discount and also having bought several discounted tickets under £12 with the discount, I am pretty sure both of those statements are incorrect! Has anything changed recently?
Unfortunately, having been messed about for over an hours already - the only reason I had to purchase an upgrade - I couldn't be bothered to argue.
'There is a minimum fare with those <points at railcard> at all times of the day'
and
'We are also unable to offer any discount on any upgrade ticket'
Having recently bought an upgrade with a young persons card discount and also having bought several discounted tickets under £12 with the discount, I am pretty sure both of those statements are incorrect! Has anything changed recently?
Unfortunately, having been messed about for over an hours already - the only reason I had to purchase an upgrade - I couldn't be bothered to argue.