Im new here and joined up in the hope someone could help me. Ive received conflicting advice from National Rail and some rail companies advice that could cost me up to £1,300 a year and/or the threat of prosecution for using an invalid fare combination.
Let me explain briefly.
- I live in Keighley and have just accepted a job in Sheffield which requires me to use the Sheffield Supertram to reach my new office.
- The National Rail website declares an annual rail season ticket between Keighley and Sheffield is £2,968.00 with an additional £47.50 per month for a Sheffield Supertram pass. Thats an annual total of £3,538.00. A tidy sum!
- However, the National Rail Conditions of Carriage available at http://nationalrail.co.uk/times_fares/nrcc/NRCOC.pdf specifically clause 19(c) relating to the use of a combination of tickets says that I can buy a annual rail season ticket between Keighley and Moorthorpe for £1,272.00 and an annual SY Travelmaster card for £948.30 which also gives me travel on the Sheffield tram network and is valid for travel to Moorthorpe.
- For this total annual cost of £2,220.30 a annual saving of £1,317.70 over the normal Keighley-Sheffield season ticket and Supertram add-on Clause 19(c) appears to make it clear that this combination of a South Yorkshire Travel Pass and a rail season ticket is valid for travel, even if the train I catch (for example a fast Sheffield-Leeds Cross Country or East Midlands train) doesnt stop at Moorthorpe.
- I asked National Rail whether I was correct and they responded by email that I was, but I should double-check when I buy my tickets.
- However, East Midlands Trains say that my interpretation of Clause 19(c) is wrong. They claim the SY Travelmaster is a leisure ticket, not issued by SY PTE and therefore excluded from Clause 19(c). I have shown them the SY Travelmaster Ts & Cs which clearly say it is issued on behalf of SYPTE, but despite not being able to show me any documentation to prove their assertion, they still claim Im wrong.
- So far Cross Country have ignored me.
Am I correct or are East Midlands Trains?
Let me explain briefly.
- I live in Keighley and have just accepted a job in Sheffield which requires me to use the Sheffield Supertram to reach my new office.
- The National Rail website declares an annual rail season ticket between Keighley and Sheffield is £2,968.00 with an additional £47.50 per month for a Sheffield Supertram pass. Thats an annual total of £3,538.00. A tidy sum!
- However, the National Rail Conditions of Carriage available at http://nationalrail.co.uk/times_fares/nrcc/NRCOC.pdf specifically clause 19(c) relating to the use of a combination of tickets says that I can buy a annual rail season ticket between Keighley and Moorthorpe for £1,272.00 and an annual SY Travelmaster card for £948.30 which also gives me travel on the Sheffield tram network and is valid for travel to Moorthorpe.
- For this total annual cost of £2,220.30 a annual saving of £1,317.70 over the normal Keighley-Sheffield season ticket and Supertram add-on Clause 19(c) appears to make it clear that this combination of a South Yorkshire Travel Pass and a rail season ticket is valid for travel, even if the train I catch (for example a fast Sheffield-Leeds Cross Country or East Midlands train) doesnt stop at Moorthorpe.
- I asked National Rail whether I was correct and they responded by email that I was, but I should double-check when I buy my tickets.
- However, East Midlands Trains say that my interpretation of Clause 19(c) is wrong. They claim the SY Travelmaster is a leisure ticket, not issued by SY PTE and therefore excluded from Clause 19(c). I have shown them the SY Travelmaster Ts & Cs which clearly say it is issued on behalf of SYPTE, but despite not being able to show me any documentation to prove their assertion, they still claim Im wrong.
- So far Cross Country have ignored me.
Am I correct or are East Midlands Trains?