its time for a public investigation into all these problems metro is having, Breakdowns daily a refurbished system that aint even working, Was it tested before even been handed back. Metro is now becoming very unreliable and glad i now have use of a car to get around.
Are you being serious?
Metro is having trouble, but they have always had this trouble. It's more noticeable now because of Social Media etc.
I travel with Metro daily (including weekends) and have been delayed (more than 5 minutes) five times over the course of three/four years. Some people appear to be delayed daily, and then complain they are late for work. If you're cutting it that fine to get to work on time then you need a reality check. I would always aim to get to work earlier daily, rather than get there just on time and then be late if Metro is delayed.
I find Metro very reliable and it shows. Buses simply can't handle when there are problems, and Tyne and Wear comes to a standstill. People don't really realise how much Metro does for us!
What would a public investigation do? The Metro works well, and whilst it has a few problems most of the time the system runs flawlessly.
As for the delay caused by the line closure, it couldn't be helped. Trains hadn't been tested on it when Metro started saying it was finished etc. Once trains were being tested it was found that the signalling wasn't working as it should which was causing issues.
Most people are complaining yet don't seem to understand it was only closed for their safety otherwise trains would have still operated! I also thought the Metro wasn't restarting on that section until today (01/09), with yesterday being a day for testing etc. That's what I made from the announcements.