alistairstubbs
Member
- Joined
- 12 Mar 2015
- Messages
- 21
I purchased 2 Advanced First class tickets from Shrewsbury to London Euston for £47.50 a few weeks ago (12 weeks in advance). Today I have received a letter from Virgin apologising for poor Customer service and enclosing a Rail travel Voucher for £47.50 typical as I have all ready bought the tickets and don't travel to London that often. Shame I cant send them off and get the cost of my tickets credited back.