Off topic (apologies) but it isn't PR puff (unlike Mr Hendy's comments, which were carefully timed and appear to be politically motivated). It's fact. I'm at London Bridge every day and see it for myself. I see the detailed performance stats. I have the station CCTV on my iPad. If it was a problem, I'd be the first to say.
Come along on a daily basis and see for yourself.
Thanks for the invitation, but no thanks. I never used London Bridge much myself in my decades of London commuting, other than the occasional switch from a Cannon Street train to a Charing Cross one. I have no doubt that a lot of things were exaggerated by the press, especially the ES, and some of those things are outside anyone's control, like suicides. My wife, though, did have at least a decade of using London Bridge (S.E. side) and in the NSE days had plenty of contact with Chris Green and his underlings. Only phone lines and personal appearances in those days, but my wife, at the hard end of PR herself, had professional admiration for the way Green handled himself and didn't try to shy away from problems.
I suspect that if NR, Govia or whoever had a lot more like yourself at LB then it wouldn't have been such a PR disaster back in the winter.
Having said I don't want to come to LB on a daily (or even monthly) basis, if I were to receive an invitation to visit the ops centre I should gratefully accept. I'm quite civilised really, and polite to a fault in the flesh. I'm also always receptive to people's opinions when truthfully given, and quite prepared to have my own changed.