• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Gold Card - Railcard discount query

Status
Not open for further replies.

Fiyero

Member
Joined
29 Aug 2010
Messages
277
Location
Eastleigh, Hampshire
Sorry if this isn't the right section. I have an annual Gold Card and am aware that with the changes that came in in January I can get £20 off a railcard for me or a friend. Can I do that if I already took up the old offer of a Partner network railcard? (Goldcard is June 2014 - 2015 and I got the partner card soon after getting it)
I have a friend who would find a Friends and Family Railcard really useful :D
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

guilbert

Member
Joined
18 May 2015
Messages
41
The rule was that you could only get one partner card per gold card so you will be definitely be entitled to one once you renew in June anyway.

Did they actually mark your gold card? The last few times I got a partner card they just wanted to see that I had a gold card - they didn't actually mark it or record the number, so I don't think they would have any way of knowing if I had tried to buy more than one.
 

Fiyero

Member
Joined
29 Aug 2010
Messages
277
Location
Eastleigh, Hampshire
The rule was that you could only get one partner card per gold card so you will be definitely be entitled to one once you renew in June anyway.

Did they actually mark your gold card? The last few times I got a partner card they just wanted to see that I had a gold card - they didn't actually mark it or record the number, so I don't think they would have any way of knowing if I had tried to buy more than one.

It was quite a while back, I think I remember them typing in my goldcard number. Definitely no marks on the card though.
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,151
Did they actually mark your gold card? The last few times I got a partner card they just wanted to see that I had a gold card - they didn't actually mark it or record the number, so I don't think they would have any way of knowing if I had tried to buy more than one.

That would be fraudulent, wouldn't it?
 

Fiyero

Member
Joined
29 Aug 2010
Messages
277
Location
Eastleigh, Hampshire
That would be fraudulent, wouldn't it?

I don't know whether it is allowed or not, not trying to break the rules. They used to let you have a partner card now you can get a discount of any railcard, it isn't clear if the fact I have had a partner card precludes me from the new discount
 

LexyBoy

Established Member
Fares Advisor
Joined
23 Jan 2009
Messages
4,478
Location
North of the rivers
NRE says (my bold):
Annual Gold Card holders can apply for a Railcard for £10 at the National Rail station where they purchased their Annual Season ticket. Holders of Annual Gold Cards bought online or Gold Record Card holders can apply at their local National Rail station.

A Railcard application will need to be completed by the applicant and, where required, evidence of eligibility and photos – see the relevant Railcard application form for details. The Annual Gold Card holder will need to show their Annual Gold Card or Gold Record Card at the time of purchase and only one discounted Railcard can be purchased during the validity of the Annual Season ticket.

It's perhaps a little ambiguous, but it would be fair to include the £1 Network Railcard as a 'discounted Railcard', and thus the new "benefit" cannot be used if this has already been taken up.

That said, you can always ask at the ticket office - if you're clear that you've had a Network card under the old scheme there's no harm in asking.

FWIW the last time I got the £1 Network card the clerk said not to worry about keeping the receipt, as if it's lost I can just pay £1 for a new one rather than £10 for a replacement.
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,151
Yes, I think that is a good suggestion.

I doubt that it is intended you get multiple discounted Railcards, but if you enquire at a ticket office and make it clear that you had a £1 Network Railcard before, then if the clerk agrees to sell you a £10 F&F Railcard you can't really be faulted.
 

Fiyero

Member
Joined
29 Aug 2010
Messages
277
Location
Eastleigh, Hampshire
Yes, I think that is a good suggestion.

I doubt that it is intended you get multiple discounted Railcards, but if you enquire at a ticket office and make it clear that you had a £1 Network Railcard before, then if the clerk agrees to sell you a £10 F&F Railcard you can't really be faulted.

Thanks everyone. I think I might email the gold card helpline, I'd be happier having it in writing and as mentioned if they do say no I don't have too long to wait until I can do it
 

shadzz

Member
Joined
11 Mar 2015
Messages
12
Location
Richmond
Well I tried that in Feb, but the clerk refused to do so. Actually I even paid as she had confirmed initially that I would be entitled to do it, but when she looked in the back of my Gold Record, she got confused and cancelled the whole thing.
I guess it might be just luck.
 

Fiyero

Member
Joined
29 Aug 2010
Messages
277
Location
Eastleigh, Hampshire
I was explicitly told that yes, people who claimed the £1 offer can claim the £10 offer.

Great, this simplified railway system, isn't it? ;)

South West Trains Gold Card helpline emailled me back and said you cannot have it if you already got the partner card. :(
 
Status
Not open for further replies.

Top