This programme will be on Channel 4 next Monday at 20:00
http://www.radiotimes.com/episode/d...-are-you-paying-too-much-channel-4-dispatches
http://www.radiotimes.com/episode/d...-are-you-paying-too-much-channel-4-dispatches
Morland Sanders goes undercover at one of Britain's biggest rail operators to investigate how they and other companies treat their customers.
As passenger numbers hit an all-time high, the reporter reveals some of the things travellers aren't told, and examines the key problems of ticket prices, overcrowding, and compensation claims.
Then, he hears from frustrated commuters and experts who believe the train companies have a lot of questions to answer.