Silver Cobra
Member
Hi everyone; new user here. I've been reading these forums for a while now, but I've now registered to post a query on a potential delay repay with Abellio Greater Anglia, to see if it is worth making a claim.
Today I travelled from Hitchin to Great Yarmouth, using a combination of an Anytime Day Return from Hitchin to Cambridge and an Off-Peak Day Return from Cambridge to Great Yarmouth. The itinerary I was using for this journey, which both NRE's journey planner and Virgin Trains East Coast's booking engine offer as a valid choice, was the following:
Outbound
0822 Hitchin > 0904 Cambridge - Great Northern
0912 Cambridge > 1030 Norwich - Abellio Greater Anglia
1036 Norwich > 1112 Great Yarmouth - AGA
Return
1517 Great Yarmouth > 1555 Norwich - AGA
1600 Norwich > 1629 Stowmarket - AGA
1635 Stowmarket > 1739 Cambridge - AGA
1755 Cambridge > 1835 Hitchin - GN
I encountered no issues with my outbound journey; all trains arrived on time at each point and I made all my necessary connections. However, I wasn't quite so lucky on the return leg. The 1517 from Great Yarmouth arrived into Norwich about 2-3 minutes late, but I was still able to make the connection to the 1600. The 1600 also encountered a delay, this time of 12 minutes, and because of this, I missed my connection to the 1635 at Stowmarket. The result of this was I had to wait for the 1735 to Cambridge. Inevitably this meant I also missed the 1755 at Cambridge for Hitchin, so I had to get the 1855 back. Therefore, I returned to Hitchin an hour later than I originally intended.
Here's the Raildar information on the 1600 and 1635 AGA services:
http://raildar.co.uk/timetable/journey?trainid=G01149&dt=2015-06-04
http://raildar.co.uk/timetable/journey?trainid=G04488&dt=2015-06-04
Now my question is, although the 1600 service was only delayed by 12 minutes, because it caused me to miss my intended connections at Stowmarket and Cambridge, can I make a claim to AGA for a 60+ minute delay? Also, can I claim for the whole of the return leg, or just AGA's part?
Thanks very much for reading
Today I travelled from Hitchin to Great Yarmouth, using a combination of an Anytime Day Return from Hitchin to Cambridge and an Off-Peak Day Return from Cambridge to Great Yarmouth. The itinerary I was using for this journey, which both NRE's journey planner and Virgin Trains East Coast's booking engine offer as a valid choice, was the following:
Outbound
0822 Hitchin > 0904 Cambridge - Great Northern
0912 Cambridge > 1030 Norwich - Abellio Greater Anglia
1036 Norwich > 1112 Great Yarmouth - AGA
Return
1517 Great Yarmouth > 1555 Norwich - AGA
1600 Norwich > 1629 Stowmarket - AGA
1635 Stowmarket > 1739 Cambridge - AGA
1755 Cambridge > 1835 Hitchin - GN
I encountered no issues with my outbound journey; all trains arrived on time at each point and I made all my necessary connections. However, I wasn't quite so lucky on the return leg. The 1517 from Great Yarmouth arrived into Norwich about 2-3 minutes late, but I was still able to make the connection to the 1600. The 1600 also encountered a delay, this time of 12 minutes, and because of this, I missed my connection to the 1635 at Stowmarket. The result of this was I had to wait for the 1735 to Cambridge. Inevitably this meant I also missed the 1755 at Cambridge for Hitchin, so I had to get the 1855 back. Therefore, I returned to Hitchin an hour later than I originally intended.
Here's the Raildar information on the 1600 and 1635 AGA services:
http://raildar.co.uk/timetable/journey?trainid=G01149&dt=2015-06-04
http://raildar.co.uk/timetable/journey?trainid=G04488&dt=2015-06-04
Now my question is, although the 1600 service was only delayed by 12 minutes, because it caused me to miss my intended connections at Stowmarket and Cambridge, can I make a claim to AGA for a 60+ minute delay? Also, can I claim for the whole of the return leg, or just AGA's part?
Thanks very much for reading
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