Every Tube ticket office to close

[A-driver]

I read the report - the figures are dubious and can easily be picked apart.

The figures are totally fictitious! It could easily be argued the none of the free journeys would be made in the first place if it wasn't for the free travel. And as for arguing firemen could have it instead-they are the ones making life so hard for them in the first place!

 

[RJ]

The figures are totally fictitious! It could easily be argued the none of the free journeys would be made in the first place if it wasn't for the free travel. And as for arguing firemen could have it instead-they are the ones making life so hard for them in the first place!

Indeed - TfL has come back and said that the cost is closer to £7m, rather than the ridiculous £22m quoted. How any individual or entity can put their name to such poor quality research is beyond me.

It's not just TfL staff who get the nominee benefit - bus operator staff (including drivers) get them as well. And Thameslink/Eurostar/some VTEC staff can nominate a cohabiting person for a Priv Oyster in the same way. Presumably all of these will be under fire.

 

[A-driver]

Indeed - TfL has come back and said that the cost is closer to £7m, rather than the ridiculous £22m quoted. How any individual or entity can put their name to such poor quality research is beyond me.



It's not just TfL staff who get the nominee benefit - bus operator staff (including drivers) get them as well. And Thameslink/Eurostar/some VTEC staff can nominate a cohabiting person for a Priv Oyster in the same way. Presumably all of these will be under fire.

The Thameslink/GN/FCC priv rate ouster is not free as far as TfL are concerned. FCC/GTR actually pay them for the benefit. It's up for renewal soon and for the very reason that it is at a cost to GTR is unlikely to be renewed.

 

[Deerfold]

The Thameslink/GN/FCC priv rate ouster is not free as far as TfL are concerned. FCC/GTR actually pay them for the benefit. It's up for renewal soon and for the very reason that it is at a cost to GTR is unlikely to be renewed.

I thought GTR staff got PRIV on the underground in return for unprotected TfL staff getting annual PRIV rate on their service.

As far as I know it was renewed in April, although I have no idea how long for.

 

[A-driver]

I thought GTR staff got PRIV on the underground in return for unprotected TfL staff getting annual PRIV rate on their service.



As far as I know it was renewed in April, although I have no idea how long for.

It expires in July this year along with the reciprocal EC agreement (which is more likely to be renewed). The TfL card isn't a reciprocal arrangement in the same way.

 

[Deerfold]

It expires in July this year along with the reciprocal EC agreement (which is more likely to be renewed). The TfL card isn't a reciprocal arrangement in the same way.

That's odd as the TfL staff travel pages were reporting it as expiring earlier. They also reported the EC one as expiring in April. I was hoping the disappearance of these end dates might mean I'm free to get another next year.

I'm aware that TfL nominee passes are a separate issue.
My wife usually uses hers for only a handful of journeys a month.

 

[A-driver]

That's odd as the TfL staff travel pages were reporting it as expiring earlier. They also reported the EC one as expiring in April. I was hoping the disappearance of these end dates might mean I'm free to get another next year.



I'm aware that TfL nominee passes are a separate issue.

My wife usually uses hers for only a handful of journeys a month.

The EC travel is certainly up in July. The only reason I say the TfL is to is because I just looked at my PTAC card and it expires in July. Normally they expire in September so I assume it's to do with the agreement expiring.

 

[GodAtum]

I'm pretty sure unmanned stations have always been a bad idea. it took me a while but I found a clip from Rail Cops where the constable comments that in unstaffed stations kids run riot (see 11:00). This was more then 10 years ago, ahs no-one learnt? He later syas youths at unmanned station cause major problems, I can imagine this is still teh case.

https://www.youtube.com/watch?v=JW9Z2v-vGq8

 

[island]

This proposal does not create any unmanned stations, I thought?

 

[Mojo]

This proposal does not create any unmanned stations, I thought?

It doesn't. So GodAtum's comments are quite irrelevant to the topic in question.

 

[Tetchytyke]

This proposal does not create any unmanned stations, I thought?

It creates plenty of single-staffed stations though, which creates plenty of other problems.

And give them time. If stations out in zone five Stoll have staff in five years, I'll eat my hat.

 

[JaJaWa]

It creates plenty of single-staffed stations though, which creates plenty of other problems.

And give them time. If stations out in zone five Stoll have staff in five years, I'll eat my hat.

If you told me five years ago that Bruce Grove would be staffed first train to last, or that "conductors" would be reintroduced on London bus services, I also would have eaten my theoretical hat.

 

[Busaholic]

If you told me five years ago that Bruce Grove would be staffed first train to last, or that "conductors" would be reintroduced on London bus services, I also would have eaten my theoretical hat.

The ''conductors'' are quietly disappearing, not that they ever were really that, although the last of them may just outlive Boris's tenure as mayor. There ARE real conductors of course on the part of the 15 bus service operated by real Routemasters, although even they do not issue tickets in exchange for cash anymore. Shame!

 

[a729]

It doesn't. So GodAtum's comments are quite irrelevant to the topic in question.

Aren't stations already left with the barriers open, ticket office closed (e.g London bridge on Sunday nights) due to staff shortages. Surely this will happen more frequently when staff numbers are cut further

 

[bicbasher]

Charing Cross (and London Bridge) ticket office close tomorrow. I was in a long queue yesterday morning where the clerk continued to help tourists buy the correct tickets etc.

 

[island]

Don't forget customer feedback was that customers wanted more staff available to assist them and not behind the glass at ticket offices :roll:

 

[317 forever]

Underground stations are losing ticket offices fairly soon after London Overground made sure theirs stay open. A notable difference is that as the Overground is part of National Rail you can or should be able to get through tickets to anywhere in the country.

 

[island]

Underground stations are losing ticket offices fairly soon after London Overground made sure theirs stay open. A notable difference is that as the Overground is part of National Rail you can or should be able to get through tickets to anywhere in the country.

Good luck with that.

 

[Dstock7080]

A notable difference is that as the Overground is part of National Rail you can or should be able to get through tickets to anywhere in the country.

London Overground stations do not display the National Rail symbol outside.

 

[Bletchleyite]

London Overground stations do not display the National Rail symbol outside.

They mostly do. The only ones that dont are the ELL ones.

 

[Mojo]

They mostly do. The only ones that dont are the ELL ones.

That was the case when the Overground took over, but is not the case any more. The majority of stations (I can only speak for the original part of the Overground, not the "West Anglia" services) only have an Overground logo. Some stations like Shepherds Bush do have both.

 

[infobleep]

That was the case when the Overground took over, but is not the case any more. The majority of stations (I can only speak for the original part of the Overground, not the "West Anglia" services) only have an Overground logo. Some stations like Shepherds Bush do have both.

It's that because Southern run services through Shepberds Bush?

 

[Mojo]

It's that because Southern run services through Shepberds Bush?

Yes, but I was just mentioning that before any pedants got in there

There are other stations that have Southern services that don't have the NR logo

 

[Deerfold]

London Overground stations do not display the National Rail symbol outside.

And?

That doesn't mean they're not a National Rail TOC.

 

[class303]

And?

That doesn't mean they're not a National Rail TOC.

not officially. try amending an advance ticket at one of their offices, however.....

I think they should be forced to display national rail signage.

 

[Deerfold]

not officially. try amending an advance ticket at one of their offices, however.....

I think they should be forced to display national rail signage.

They do seem to have had particularly poor training on anything that doesn't involve a travelcard, that's true.

 

[Aictos]

Having to require a discount reapplied to my Oyster recently, I was told by queue busters outside the Kings Cross Visitors Centre that staff inside would be able to do it only to be told by staff inside they actually couldn't so having wasted my time patiently queuing I wasn't impressed.

Thankfully the gateline staff were able to apply the discount for me thankfully!

 

[infobleep]

Having to require a discount reapplied to my Oyster recently, I was told by queue busters outside the Kings Cross Visitors Centre that staff inside would be able to do it only to be told by staff inside they actually couldn't so having wasted my time patiently queuing I wasn't impressed.

Thankfully the gateline staff were able to apply the discount for me thankfully!

That may be a teething problem as staff work out who is reasonable for what in the new world.

 

[bluegoblin7]

That may be a teething problem as staff work out who is reasonable for what in the new world.

Ah yes, the perennial problem of the Visitor Centre refusing to carry out Oyster-related transactions.

If there's something I can't do on my POMs and I know the VC can, I'll send them up there, as will my colleagues, because that's what our instructions have been.

Our final ticket office shuts towards the end of August (Date TBC) - it's going to be interesting...

 

[Aictos]

That may be a teething problem as staff work out who is reasonable for what in the new world.

I disagree, the staff in the visitors centre quite helpfully explained they couldn't do it, don't know why because as they partly taking over the duties of the ticket offices I expect them to do pretty much anything the ticket offices could have done.

If not then why?