No Railcard info on tickets

[sheff1]

Have just collected 3 lots of tickets from Sheffield. All the tickets were booked on line (at different times) at the discounted Railcard price but there is no indication (code or text) on any of them to suggest a Railcard is required to use them.

I have never known this before. Has anyone else experienced this ?

 

[causton]

Yes, it is a bug which has been around for about a month, possibly two, nobody really knows? I have tickets from Stockport which have the bug on them but apparently it is in the process of being fixed

 

[najaB]

I have never known this before. Has anyone else experienced this ?

I haven't. Do they show the correct railcard-discounted price?

 

[sheff1]

I haven't. Do they show the correct railcard-discounted price?

Yes.

>>>>
Edit:
Thanks causton

 

[causton]

I haven't. Do they show the correct railcard-discounted price?

Yes, same as normal. Unfortunately not visible in this picture but this is one I took when I picked them up - exactly the same, just no Railcard info shown!

 

[John @ home]

Yes, it was mentioned at the forum's Edinburgh meal on Tuesday and members from quite a wide range of places had encountered these tickets. It seems likely that one of the software updates for the new design of tickets had the unintended consequence of deleting the Railcard indicators.

The tickets remain valid (with a Railcard) and I have used about a dozen of them without difficulty.

 

[Mojo]

Seems to be a Parkeon issue. Some tickets I collected this afternoon also don't display Railcard details, although tickets that I have previously collected from the same machines have shown Railcard details correctly.

 

[najaB]

The tickets remain valid (with a Railcard) and I have used about a dozen of them without difficulty.

Would they, as printed, be valid without the railcard?

 

[furlong]

Would they, as printed, be valid without the railcard?

I can't think of a mechanism that would lead to such a modification of the contract.

 

[najaB]

I can't think of a mechanism that would lead to such a modification of the contract.

The ticket is often taken to be proof of contract, and it doesn't in any way indicate that a railcard is required. I'm just wondering how a guard would know that a railcard is required other than knowing every price of every ticket on the flow.

 

[furlong]

I'm just wondering how a guard would know that a railcard is required other than knowing every price of every ticket on the flow.

That's a different matter - not about validity, but whether it reduces the likelihood that an incorrectly-used ticket would be detected.

 

[John @ home]

I'm just wondering how a guard would know that a railcard is required other than knowing every price of every ticket on the flow.

I can think of more than one guard who posts on this forum whom I would expect to be alert to the risk of these Railcard reduced tickets being used by someone without a valid Railcard.