moogal
Member
I boarded the DLR at Prince Regent on Sunday, travelling back towards my local station at Bow Church. I touched in on the Oyster reader with my Oyster card, which contains both an annual zone 1-2 travelcard and plenty of PAYG credit (it's on auto-topup).
When the PSA came round for his ticket check he told me my card hadn't been touched in, and showed on the screen where it was only displaying my Travelcard details, rather than a touch-in. Although he didn't try to charge me any sort of penalty he advised me to make sure I got the green light from the reader next time. I was confused as I was pretty sure I had seen it turn green, but didn't think much more of it at the time.
Now I've just checked my Oyster journey history online and it shows the correct touch-in details for the journey from Prince Regent. Does this mean his reader had got it wrong, and if so how can that be used to check tickets accurately?
(I'm not trying to get anyone into trouble here - the PSA was very polite and professional about it, it's more the technology side I'm interested in)
When the PSA came round for his ticket check he told me my card hadn't been touched in, and showed on the screen where it was only displaying my Travelcard details, rather than a touch-in. Although he didn't try to charge me any sort of penalty he advised me to make sure I got the green light from the reader next time. I was confused as I was pretty sure I had seen it turn green, but didn't think much more of it at the time.
Now I've just checked my Oyster journey history online and it shows the correct touch-in details for the journey from Prince Regent. Does this mean his reader had got it wrong, and if so how can that be used to check tickets accurately?
(I'm not trying to get anyone into trouble here - the PSA was very polite and professional about it, it's more the technology side I'm interested in)