Hi Guys,
Am after some assistance with my other half's season ticket as we are currently expecting a new bundle of joy, and obviously need to maximise the cash.
My other half has an annual season ticket from Flitwick to London Stations purchased though Thameslink who state that there are no refunds for tickets with less than 3 months life on them. The expiry date of the ticket is the 12 May 2016.
Plan was to refund the ticket yesterday on return to Flitwick but due to catching a later than planned train the ticket office was closed on return.
Is there an option to refund the remainder of the ticket? or can we potentially swap it for a different route to trigger a pro rata refund of the difference? We have looked through the forums and it appears that a transfer of route might be an option.
Any help and advice would be gratefully received, thank you in advance for your time
Am after some assistance with my other half's season ticket as we are currently expecting a new bundle of joy, and obviously need to maximise the cash.
My other half has an annual season ticket from Flitwick to London Stations purchased though Thameslink who state that there are no refunds for tickets with less than 3 months life on them. The expiry date of the ticket is the 12 May 2016.
Plan was to refund the ticket yesterday on return to Flitwick but due to catching a later than planned train the ticket office was closed on return.
Is there an option to refund the remainder of the ticket? or can we potentially swap it for a different route to trigger a pro rata refund of the difference? We have looked through the forums and it appears that a transfer of route might be an option.
Any help and advice would be gratefully received, thank you in advance for your time