bakerstreet
Member
I often see on these forums disputes where people travel beyond the validity of the Oyster system and then get a penalty fare or worse.
Surprising then that while waiting to exit the barrier at a Zone 2 station the agent was talking to a customer at the remote barrier by intercom.
Question from customer: is oyster valid to Wimbledon?
Agent: Yes it is
Agent (after intercom call ended) turns to passengers beside him and says:
Why do people ask such questions?Where does he think Wimbledon is, Surrey?
Well done to the passenger for asking, I'd say.
To those in Customer service roles, what questions to you find REALLY annoying?
Surprising then that while waiting to exit the barrier at a Zone 2 station the agent was talking to a customer at the remote barrier by intercom.
Question from customer: is oyster valid to Wimbledon?
Agent: Yes it is
Agent (after intercom call ended) turns to passengers beside him and says:
Why do people ask such questions?Where does he think Wimbledon is, Surrey?
Well done to the passenger for asking, I'd say.
To those in Customer service roles, what questions to you find REALLY annoying?
Last edited: