16-25 Railcard Minimum Fare During July & August

[Starmill]

There seems to be a problem with online journey planners at present which are charging the £12 minimum fare during July and August which does not apply. If you wish to book a walk-up ticket for July or August with a 16-25 railcard you might want to use a ticket office instead until this is fixed.

 

[ForTheLoveOf]

There seems to be a problem with online journey planners at present which are charging the £12 minimum fare during July and August which does not apply. If you wish to book a walk-up ticket for July or August with a 16-25 railcard you might want to use a ticket office instead until this is fixed.

Is this all booking engines, or just some?

 

[yorkie]

All online booking sites are affected.

 

[Bletchleyite]

Have they botched that up while implementing the 25-30 which doesn't have the exemption?

 

[ForTheLoveOf]

If this causes me a financial loss and I am not reimbursed this loss (a la timetable issues), I shall not be happy...

The non-applicability of minimum fares during July/August is a condition of the Railcards and not just an informal policy. Failure to adhere to this is not acceptable IMO.

 

[Joe Paxton]

This is really inept.

 

[Starmill]

If this causes me a financial loss and I am not reimbursed this loss (a la timetable issues), I shall not be happy...

Well it would be very unlikely to cause you a loss now that you know about it If you hadn't, though...

I am expecting it to be a relatively short-lived problem now.

 

[yorkie]

Just to reassure everyone, as mentioned above the problem only occurs to walk-up* fares for travel in July/August before 10am, when purchased in conjunction with a 16-25 Railcard.

(* Advance fares are not subject to the minimum fare)

Well it would be very unlikely to cause you a loss now that you know about it If you hadn't, though...

I am expecting it to be a relatively short-lived problem now.

Agreed.

 

[Wallsendmag]

Looks like an industry data feed we're asking questions.

 

[ThisIsSurbiton]

^^ Me too. It's the same for the HM Forces Railcard.

 

[ThisIsSurbiton]

The data has been fixed now, and the minimum fare no longer applies in July and August.