I understand there are numerous similar threads however I thought it could be useful to post what the outcome is of my fiasco.
I walked to my local station - Whittlesea, in order to travel to Peterborough station and then on to London Kings Cross.
During the 11 minute train journey from Whittlesey to Peterborough no conductor walked through the train so I arrived without a ticket.
When I arrived at Peterborough the next train to Kings Cross was imminent so I boarded it-
I did this knowing that I would be charged on the train top rate full single fare to Kings Cross.
Over the years several times I’ve boarded the train to Kings Cross without purchasing a ticket safe in the knowledge I’d get charged full single rate- but this has been preferable to missing a connection and being late to meetings in London.
Once on the train a revenue protection officer asked to see my ticket. I replied immediately that I wanted a single to Kings Cross and understood it would be full single rate. She asked how I’d boarded the train with barriers at Peterborough and I explained my connecting train was from Whittlesea and had no conductor. I told her that I had the funds to pay and expected to pay top single rate as I had done on occasions in the past.
But she replied that because I had no ticket I would be issued with a ticket irregularity.
I repeated that I’d bought tickets onboard the identical route previously and had the funds to pay- to no avail.
On the LNER website the page below states that if you travel without a ticket you will be charged full single fare.
I just find it odd that having previously paid full single fare on the train and their own website states it is procedure, that LNER are now giving out travel irregularity tickets to passengers expecting to exactly pay that.
I understand this would all be irrelevant if I’d bought a ticket beforehand- but the last time I’d exited the platforms to the ticket office and bought tickets to Kings Cross I was given a complimentary coffee and cake coupon and told to wait in the Great Northern Hotel for 50 minutes because of delays and it completely ruined my itinerary for the day.
Having read other threads here I have no idea what to expect from LNER however I don’t see how they can expect a clear black or white win if it went to court considering their own website simply states you will be charged full single if you travel without a ticket- as I’ve done in the past.
It’s really appalling- the lack of clarity.
Guess I’ll have to wait and see how things pan out......
I must say this forum is very good and more informative than the rail company websites!
I walked to my local station - Whittlesea, in order to travel to Peterborough station and then on to London Kings Cross.
During the 11 minute train journey from Whittlesey to Peterborough no conductor walked through the train so I arrived without a ticket.
When I arrived at Peterborough the next train to Kings Cross was imminent so I boarded it-
I did this knowing that I would be charged on the train top rate full single fare to Kings Cross.
Over the years several times I’ve boarded the train to Kings Cross without purchasing a ticket safe in the knowledge I’d get charged full single rate- but this has been preferable to missing a connection and being late to meetings in London.
Once on the train a revenue protection officer asked to see my ticket. I replied immediately that I wanted a single to Kings Cross and understood it would be full single rate. She asked how I’d boarded the train with barriers at Peterborough and I explained my connecting train was from Whittlesea and had no conductor. I told her that I had the funds to pay and expected to pay top single rate as I had done on occasions in the past.
But she replied that because I had no ticket I would be issued with a ticket irregularity.
I repeated that I’d bought tickets onboard the identical route previously and had the funds to pay- to no avail.
On the LNER website the page below states that if you travel without a ticket you will be charged full single fare.
I just find it odd that having previously paid full single fare on the train and their own website states it is procedure, that LNER are now giving out travel irregularity tickets to passengers expecting to exactly pay that.
I understand this would all be irrelevant if I’d bought a ticket beforehand- but the last time I’d exited the platforms to the ticket office and bought tickets to Kings Cross I was given a complimentary coffee and cake coupon and told to wait in the Great Northern Hotel for 50 minutes because of delays and it completely ruined my itinerary for the day.
Having read other threads here I have no idea what to expect from LNER however I don’t see how they can expect a clear black or white win if it went to court considering their own website simply states you will be charged full single if you travel without a ticket- as I’ve done in the past.
It’s really appalling- the lack of clarity.
Guess I’ll have to wait and see how things pan out......
I must say this forum is very good and more informative than the rail company websites!