158820
Member
- Joined
- 1 Nov 2017
- Messages
- 242
Hello all. Last Friday 08/03 unfortunately I was delayed and missed my ferry from Holyhead to Dublin.
I had a sail rail advance Colwyn Bay to Mallow (CIV) cost £60. 7. 27 Virgin Service was delayed due to a fault on the train. It arrived in Holyhead 33Late.
Causing me ro miss the 8.55 sailing.
I instead got the 14.00 sailing arriving at my destination 21.58 vice 16.09.
Firstly I presume I am entitled to claim delay repay from virgin on this type of ticket?
Problem is the online form won't accept my destination station as valid. It only seems to accept national rail stations. What should I enter here instead?
I know from old threads that atw were good to pay out on sail ticket delays with tight connections.
I had a sail rail advance Colwyn Bay to Mallow (CIV) cost £60. 7. 27 Virgin Service was delayed due to a fault on the train. It arrived in Holyhead 33Late.
Causing me ro miss the 8.55 sailing.
I instead got the 14.00 sailing arriving at my destination 21.58 vice 16.09.
Firstly I presume I am entitled to claim delay repay from virgin on this type of ticket?
Problem is the online form won't accept my destination station as valid. It only seems to accept national rail stations. What should I enter here instead?
I know from old threads that atw were good to pay out on sail ticket delays with tight connections.