Morning,
I had an incident yesterday on the 1800hrs Virgin train from Birmingham International to Euston. I had reserved and paid for 2 first class tickets in Coach E. I was with my teenage son, it was a real treat for us on our day out at the NEC. We boarded, and I noticed a woman sitting in my seat and very politely said, Hello...sorry...but I have reserved this seat and the one next to you, would you mind moving. With a nice smile on my face. The woman was vile. Around 60 yrs old, possibly drunk. She immediately raised her voice and said "Alright alright easy tiger, you don't own this seat you know". I replied, Madam, I have reserved and paid for this seat. She started flapping her arms about saying "This is utterly ridiculous, you have no right, I paid 90 quid to travel first class and I will sit where I wish". I replied Madam, the digital display says it is reserved from Birmigham, and that is my reservation. She then began to pack her things and said "This is ridiculous, in THIS country, when you buy a first class ticket, you have the right to sit wherever you wish in the cabin, so far, and in THIS country so far I have never been so rudely kicked out of mys eat". As my son was there, I just stayed quiet, and stared at her till she left, which she did. She was really horrible. I was tempted at one point to get the guard. But my question is, what are the legalities regarding sitting in someone else's reserved seat?
Thank you
I had an incident yesterday on the 1800hrs Virgin train from Birmingham International to Euston. I had reserved and paid for 2 first class tickets in Coach E. I was with my teenage son, it was a real treat for us on our day out at the NEC. We boarded, and I noticed a woman sitting in my seat and very politely said, Hello...sorry...but I have reserved this seat and the one next to you, would you mind moving. With a nice smile on my face. The woman was vile. Around 60 yrs old, possibly drunk. She immediately raised her voice and said "Alright alright easy tiger, you don't own this seat you know". I replied, Madam, I have reserved and paid for this seat. She started flapping her arms about saying "This is utterly ridiculous, you have no right, I paid 90 quid to travel first class and I will sit where I wish". I replied Madam, the digital display says it is reserved from Birmigham, and that is my reservation. She then began to pack her things and said "This is ridiculous, in THIS country, when you buy a first class ticket, you have the right to sit wherever you wish in the cabin, so far, and in THIS country so far I have never been so rudely kicked out of mys eat". As my son was there, I just stayed quiet, and stared at her till she left, which she did. She was really horrible. I was tempted at one point to get the guard. But my question is, what are the legalities regarding sitting in someone else's reserved seat?
Thank you