gray1404
Established Member
I've just had my ticket checked by the guard on Merseyrail. Why? It seems pointless given they are not revenue trained so anyone without a ticket could not be sold one or issued with a penalty fare.
I've just had my ticket checked by the guard on Merseyrail. Why? It seems pointless given they are not revenue trained so anyone without a ticket could not be sold one or issued with a penalty fare.
Me too. Maybe same one. On 2S30 the 1321 Hunts Cross to Southport. So what?I've just had my ticket checked by the guard on Merseyrail
I think most passengers wants a staff who is visible within the passenger area of the train, who is friendly, approachable, helpful, and where the issuing/checking of tickets does not cause a delay for the doors to open when the train calls at a station. Most passengers do not mind if the person who they see on the train is a TTI, OBM, OBS or a Guard as long as they are visible, approachable and helpful.So it begs the question what do you actually want?
I do not see any evidence that anyone is "outraged" by anything?Guard present within the train doing door duties and ticket checks, but even this manages to outrage some.
The "forum" does not have a "view" as it is a collection of contributions made by a wide range of contributors.Just shows how fickle this forum is.
I think most passengers wants a staff who is visible within the passenger area of the train, who is friendly, approachable, helpful, and where the issuing/checking of tickets does not cause a delay for the doors to open when the train calls at a station. Most passengers do not mind if the person who they see on the train is a TTI, OBM, OBS or a Guard as long as they are visible, approachable and helpful.
Asking for tickets is not just about revenue, it's about presence, reinforcing a message, and often just being there and making that announcement will be sufficient to deter some opportunist fare evaders, for example.I've just had my ticket checked by the guard on Merseyrail. Why? It seems pointless given they are not revenue trained so anyone without a ticket could not be sold one or issued with a penalty fare.
Exactly. And if all staff did this, there would be far fewer chancers, thus making it easier on those that do these checks.Asking for tickets is not just about revenue, it's about presence, reinforcing a message, and often just being there and making that announcement will be sufficient to deter some opportunist fare evaders, for example.
Again completely agree. If someone gives some invalid reason why they think they should be there, then send them back to Standard. If someone asks to pay the upgrade then that's just their good luck that it can't be issued. I've had that happen to me occasionally.I don't need a ticket machine to ask to check tickets in First Class, for example. Often all I wanted to achieve is to see those people who hastily depart from First Class travel in the class of accommodation they paid for. In the unlikely event that someone offers to pay the upgrade (which I have not yet encountered) and I didn't have a ticket machine, fair play they can have a free ride.
the unlikely event that someone offers to pay the upgrade (which I have not yet encountered) and I didn't have a ticket machine, fair play they can have a free ride
On same train when guard checked tickets a couple of uniformed individuals wearing stab vests and body-worn cameras came through with labels describing themselves as "Byelaw Enforcement Officers". I was expecting them to ask for tickets but they didn't. I don't know what they are enforcing.I've just had my ticket checked by the guard on Merseyrail
On same train when guard checked tickets a couple of uniformed individuals wearing stab vests and body-worn cameras came through with labels describing themselves as "Byelaw Enforcement Officers". I was expecting them to ask for tickets but they didn't. I don't know what they are enforcing.
On same train when guard checked tickets a couple of uniformed individuals wearing stab vests and body-worn cameras came through with labels describing themselves as "Byelaw Enforcement Officers". I was expecting them to ask for tickets but they didn't. I don't know what they are enforcing.
Er, breaches of the byelaws presumably.