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TPE Manchester Airport < > Scotland Cancellations

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Roose

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Our second trip between Carlisle and Piccadilly in two weeks using TPE only advance booking with mandatory reservations for which no seats were allocated. Last time there was no problem finding a seat from Carlisle soon after 08:00 but the return journey at c20:30 from Picc saw something of a scrum on platform 14 with many left standing through Lancashire.

Yesterday our first train south (due in c10:30) was cancelled on arrival at Carlisle; the second, a Class 185 unit an hour later, was cancelled at Preston with passengers advised to transfer to a Northern service to Hazel Grove on the adjacent platform. The TPE conductor assumed ticket acceptance would be available but in the event there was no on-board ticket check on the less-than-full Class 319 service.

A colleague travelling to Edinburgh from Carlisle yesterday morning arrived 29 minutes late. He was due to return on the 22:13 but received word that it would be cancelled, as it apparently had been on Monday, so had to forgo eating and do something like the Powderhall Sprint to get an earlier train which naturally lacked anything to eat beyond shortbread and Quavers.

Another colleague travelling south from Penrith to the airport on Thursday was also met with a cancellation, necessitating a taxi trip.

All anecdotal, I know, but not a happy picture of current reliability on this route with all the training of drivers taking place.
 
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Bungle965

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I wouldn't touch the Anglo-Scot route for the time being, many times they're unable to get ticket acceptance with VT either so you'd find yourself on Bertie the Bus for your journey.
Sam
 

BeHereNow

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This route has 58% PPM for November so far. Flooding and all other kinds of things no doubt has an impact, but to average 22% CaSL is horrendous.
 

jawr256

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I noticed for the first time this Monday that the departure boards at Preston showed "TPE tickets valid for this train" for the 07:11 Northern service to Manchester after the 06:47 TPE was cancelled. I'm glad they've started doing this as the TPE JourneyCheck messages when this service is cancelled often focus on Lancaster passengers and leave ticket acceptance ambiguous for those boarding at Preston.
 

Bletchleyite

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I wouldn't touch the Anglo-Scot route for the time being, many times they're unable to get ticket acceptance with VT either so you'd find yourself on Bertie the Bus for your journey.

In the interest of fairness to VT, TPE could cough up for new tickets for each passenger on VT (and I doubt VT could do anything about that) - but they choose not to do so because a bus is cheaper.
 

Carlisle

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In the interest of fairness to VT, TPE could cough up for new tickets for each passenger on VT (and I doubt VT could do anything about that) - but they choose not to do so because a bus is cheaper.
Im purely guessing here, but is the diabolical performance on this route by TPE only being tolerated because those higher up the chain know in a few weeks they’ll have a new fleet therefore training issues largely resolved & a cooperative alternative provider to replace Virgin .
 

2L70

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In the interest of fairness to VT, TPE could cough up for new tickets for each passenger on VT (and I doubt VT could do anything about that) - but they choose not to do so because a bus is cheaper.

And the bus will be sourced by First Rail support so keeps the money in the company.
 

Starmill

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What are my chances on Sunday 15th December of getting a Northern to Wigan and a TPE to Glasgow? Not optimistic :( .
A Liverpool to Glasgow service on day one? Given the number of times those have been put back already...
 

trainophile

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A Liverpool to Glasgow service on day one? Given the number of times those have been put back already...

Hmm, I was already wondering whether to throw more money at it and book with Virgin (or whoever they will be by then), but thinking it would be ironic if TPE runs perfectly and the new West Coast operator has teething problems, or if Northern let me down so I can't even get to Wigan. If I hadn't already paid for a hotel I would cancel, especially as it's not much fun hanging around station platforms in icy temperatures.

I was only going as I picked up the following by Scotrail on Twitter...

"Our #Class314 trains are soon to be no more. They will retire after 40 years of service next month. Love them or hate them, they've served us well and will be missed by many. Want to travel on these trains one last time? Make sure you do it in the next few weeks"

I've never been on one and think they look really attractive from the outside, with the cherry and cream livery. So booked an overnighter for mid-December to get a journey on one before it's too late. (If anyone else is up for it we could see if a forum outing could be arranged!)
 

Mag_seven

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Given that Manchester Airport is involved I wonder how many have missed flights as a result of this? It must be costing TPE a fortune in bus replacements, taxis etc
 

JonathanH

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A Liverpool to Glasgow service on day one? Given the number of times those have been put back already...

Should be spare 185s available off the Newcastle routes even if not enough 350 / 397 by then.
 

InOban

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Aren't they frantically trying to train enough traincrew to operate the new trains?
 

trainophile

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It's pretty disgraceful that fare paying (would-be) passengers are having to revise their plans on the basis that the trains they have bought tickets for in good faith are highly likely not to exist on the day. Not just TPE, seems Northern also are unable to fulfil the commitments they make, not to mention the TOCs affected by RMT strike action.

It taxes the loyalty of even those who use this forum, which is mainly people enthusiastic about rail travel, so the impact on the everyday traveller must be doing horrendous reputational damage to the industry.
 

Starmill

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It taxes the loyalty of even those who use this forum, which is mainly people enthusiastic about rail travel, so the impact on the everyday traveller must be doing horrendous reputational damage to the industry.
There are good reasons why the Northern franchise is in financial difficulty. I believe that this is one of them.
 

Roose

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In the interests of fairness, this evening's 18:26 from Piccadilly did run, leaving at 18:31 due to a delayed ("Congestion") Northern service to Parbold in front of it.

It was further delayed by Preston and has just left Penrith fourteen minutes late.
 

dk1

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So much training going on at the moment it's only to be expected it will affect the day to day running when the company has vacant driving positions too. Hopefully things will improve into the new year.
 
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The new Liverpool lime st to Glasgow has been running the last few weeks as empties with no problems 8-). Any TPE services to from Edinburgh/Glasgow to MIA that have been cancelled were showing driver shortage :oops:. Does anyone know why I can’t reserve seats on the Edinburgh to MIA route ??
 

kc_

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The new Liverpool lime st to Glasgow has been running the last few weeks as empties with no problems 8-). Any TPE services to from Edinburgh/Glasgow to MIA that have been cancelled were showing driver shortage :oops:. Does anyone know why I can’t reserve seats on the Edinburgh to MIA route ??

They're moving to electronic reservation displays, rather than printed tickets in the seat. Reservations are unavailable until after 14th Dec when the new trains are in service, according to TPE customer services.
 

kc_

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The 1310 MIA - GLC on Friday was an 8-car consisting of 350403 and 350407. Thought they didn't have enough units after they gave up 350401. What was this all about?
 
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They're moving to electronic reservation displays, rather than printed tickets in the seat. Reservations are unavailable until after 14th Dec when the new trains are in service, according to TPE customer services.
Thanks , they gave me a “counted place” reservation . So I would assume it will be first come first served as no one will have a reservation?
 

kc_

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Thanks , they gave me a “counted place” reservation . So I would assume it will be first come first served as no one will have a reservation?

Pretty much. Consider the entire train unreserved (obviously first class remains first class). Never had one of those reservations myself, so not fully sure if conductor is obliged to ensure you get a seat.
 
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Pretty much. Consider the entire train unreserved (obviously first class remains first class). Never had one of those reservations myself, so not fully sure if conductor is obliged to ensure you get a seat.
The guy gave me it on what’s app lol . Thanks for the info :D
 

Starmill

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The 1310 MIA - GLC on Friday was an 8-car consisting of 350403 and 350407. Thought they didn't have enough units after they gave up 350401. What was this all about?
My guess would be it was the unit from a previous cancelled service?
 

MDB1images

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The new Liverpool lime st to Glasgow has been running the last few weeks as empties with no problems 8-). Any TPE services to from Edinburgh/Glasgow to MIA that have been cancelled were showing driver shortage :oops:. Does anyone know why I can’t reserve seats on the Edinburgh to MIA route ??

Some of the paths for the Liverpool to Glasgow which start in December are being used as the crew training and pass out runs for the Class 397s so those might be the 'ECS' trains you've seen.
 
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