donald2007
Member
- Joined
- 4 Sep 2013
- Messages
- 108
I was due to travel with Northern from Workington to Manchester Airport via Barrow in Furness. My journey had me arriving at 14:41 into BIF changing for the direct 14:46 to MIA.
My mobile tickets are an an anytime return from BIF and an advance single from BIF-MIA. Two tickets. The connection time meets the minimum and the journey is valid.
Due to the WKG-BIF train running 15 means late my 5 minute connection is impossible. Northern Customer Services advised me to travel via Carlisle and speak to the guards/train managers. The soonest connection is Northern to Carlisle, Avanti to Preston then Northern to Manchester Airport.
The Guard on this Northern train advises me that he doesn’t feel it’s likely that Avanti will accept my ticket which would be bad news. If I had continued to travel via Barrow the next service would have me arriving under the two hour check-in time and there is already a lot of disruption in the Manchester area.
What do you advise? Will Avanti staff at Carlisle be able to give me a document valid to travel? I may not have enough time to visit the ticket office.
Avanti have replied to a message on Twitter saying there is no ticket acceptance and I would need to speak to the station staff.
My mobile tickets are an an anytime return from BIF and an advance single from BIF-MIA. Two tickets. The connection time meets the minimum and the journey is valid.
Due to the WKG-BIF train running 15 means late my 5 minute connection is impossible. Northern Customer Services advised me to travel via Carlisle and speak to the guards/train managers. The soonest connection is Northern to Carlisle, Avanti to Preston then Northern to Manchester Airport.
The Guard on this Northern train advises me that he doesn’t feel it’s likely that Avanti will accept my ticket which would be bad news. If I had continued to travel via Barrow the next service would have me arriving under the two hour check-in time and there is already a lot of disruption in the Manchester area.
What do you advise? Will Avanti staff at Carlisle be able to give me a document valid to travel? I may not have enough time to visit the ticket office.
Avanti have replied to a message on Twitter saying there is no ticket acceptance and I would need to speak to the station staff.