VauxhallandI
Established Member
My friend had a Chiltern advance fare single Leamington to Marylebone. He approached the ticket office to change the ticket (expecting a £10 admin fee) however was told that as it was bought via Trainline (yes I know I told him) then they couldn't do this and he would have to do it with them.
Is this right and if so why?
How could he do it with Trainline with a paper ticket on the day of travel?
Is this right and if so why?
How could he do it with Trainline with a paper ticket on the day of travel?