Failed Unit
Established Member
Does anyone know what the situation is with delays above 120 minutes.
GTR state.
I am sure that LNERs is similar.
my experience if my return ticket is something like an “off peak return” then this is paid. However if the return is 2x APs then they view this isn’t a return even if both legs are on the same day. I have had a lot of 120+ minute delays but never had a full refund of return journey when using APs.
GTR state.
120+ minutes you’re entitled to 100% of the cost of a return journey (a full days travel)
I am sure that LNERs is similar.
my experience if my return ticket is something like an “off peak return” then this is paid. However if the return is 2x APs then they view this isn’t a return even if both legs are on the same day. I have had a lot of 120+ minute delays but never had a full refund of return journey when using APs.