No, he reacts badly to change and what is unfamiliar; deafness means that explaining the situation is disproportionately difficult and neither I nor my wife have the appetite to take him through the difference. The orange ticket is clearly produced by "the railway" and therefore "official"; a self-printed PDF does not have the same standing.He has an emotional need for a credit card sized piece of card, as distinct from a folded piece of A4 which could be easily placed in the notes section of his wallet and actually contains more information about his journey?
Seriously?
As an aside, though not relevant in his specific case (he carries his itinerary with him), I do not share your view of the ease of carrying a folded sheet of A4 in my wallet.
Precisely.I think for "emotional need," read, "can't cope with change." Not exactly an unusual trait amongst the older, anxious, and railway enthusiast communities.