A friend who is staying with us travelled from Diss to Wareham yesterday (bargain at £99.40 off peak single). The printed itinerary said get the 1405 from Waterloo, despite the fact that I thought it would have said the 1335 (as did SWR when I filled in her delay repay) anyway she did what she was told and was of course very late due to PHBT between Wareham and Dorchester South.
I wonder when this gets processed, although I did state the arrival time for the train she was on (not the 1335) if they will pay out against that, or use their own idea of what train she caught.
The 1405 was 52 minutes late, but the 1335 over an hour which of course makes a large financial difference.
As an aside although not a particularly regular traveller she did not know DR even existed.
I wonder when this gets processed, although I did state the arrival time for the train she was on (not the 1335) if they will pay out against that, or use their own idea of what train she caught.
The 1405 was 52 minutes late, but the 1335 over an hour which of course makes a large financial difference.
As an aside although not a particularly regular traveller she did not know DR even existed.