• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Zero fare excess possible on Advance?

Status
Not open for further replies.

1B85

Member
Joined
13 Apr 2017
Messages
88
I have bought many return tickets from A to B, where A is where I live, B is the town where my family lives and several hundred kilometers are in between.

Only a couple of weeks ago, my family moved to live at C. C is a fifteen minute local train journey away from B, and the prices of all tickets from A to C are always the same price as those from A to B, even advances, when the price of the A to B advance rises, so does the A to C price.

Unfortunately because I am so used to over the past ten years buying A to B, it's like it was automatic when I selected the destination. After purchase I tried to change the ticket online (fee free for Advance changes currently), but apparently I can only change the date/time, not the routing.

Is it possible to get a zero fare excess on this at the counter before I travel? It will save me the price of 2 x Anytime singles there and back.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

CyrusWuff

Established Member
Joined
20 May 2013
Messages
3,944
Location
London
The Terms and Conditions for Advance tickets state that only the date and time can be changed, and the origin, destination and route/TOC MUST stay the same.

That said, you MAY find a Ticket Office that's willing to change the tickets for you, but it would have to be done as soon as possible and depends on there still being tickets available at the price you've paid. Depending on the Ticket Issuing System in use, it's possible they may not be able to assist with the Return leg, as some TIS prevent you from issuing an Excess to change the origin of a ticket, just the destination.
 

robbeech

Established Member
Joined
11 Nov 2015
Messages
4,624
I assume A to C is not valid via B Which, if it were would mean you could buy a B to C ticket that may be cheaper?
 

RJ

Established Member
Joined
25 Jun 2005
Messages
8,383
Location
Back office
I skip past the parts of posts with ticket algebra in so that'll be why I've missed anything important.

Ticket offices should go by whatever the official T&Cs published on the National Rail website and NRCoT state. If it says Advance tickets can be changed free of charge in those circumstances then it should happen.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,438
Location
Yorkshire
I have bought many return tickets from A to B, where A is where I live, B is the town where my family lives and several hundred kilometers are in between.

Only a couple of weeks ago, my family moved to live at C. C is a fifteen minute local train journey away from B, and the prices of all tickets from A to C are always the same price as those from A to B, even advances, when the price of the A to B advance rises, so does the A to C price.

Unfortunately because I am so used to over the past ten years buying A to B, it's like it was automatic when I selected the destination. After purchase I tried to change the ticket online (fee free for Advance changes currently), but apparently I can only change the date/time, not the routing.

Is it possible to get a zero fare excess on this at the counter before I travel? It will save me the price of 2 x Anytime singles there and back.
I also don't do alegbra but I think the question is: can you change the origin/destination of an Advance fare? The answer is no.
 

1B85

Member
Joined
13 Apr 2017
Messages
88
I assume A to C is not valid via B Which, if it were would mean you could buy a B to C ticket that may be cheaper?

A to C is valid via B. A to B is valid via C.

The most common journey route would be A-B-C. It is just that the Advance ticket I have includes travel by a specific train that prevents me from travelling on the route where C would be reached before B.

As to the changing of the ticket, I have not tried to make any changes and will just pay the single fare on the day.
 

Haywain

Veteran Member
Joined
3 Feb 2013
Messages
14,877
The most common journey route would be A-B-C. It is just that the Advance ticket I have includes travel by a specific train that prevents me from travelling on the route where C would be reached before B.
You cannot change the origin or destination stations on an Advance ticket, so A, B and C are irrelevant to this. You can change the ticket type and route but if the original ticket has a TOC restriction (XYZ Trains only) this will still apply after excessing TIS route restriction such as Any Permitted.
 

yorkie

Forum Staff
Staff Member
Administrator
Joined
6 Jun 2005
Messages
67,438
Location
Yorkshire
...this will still apply after excessing TIS route restriction such as Any Permitted.
Is the view of the rail industry but is not what the Ticketing Settlement Agreement actually says:
Ticketing and Settlement Agreement said:
“Excess Fare” means a variation in the Rights and Restrictions applicable to a Fare which has the impact of converting that Fare into another Fare

Here is a previous discussion on the subject:
 

1B85

Member
Joined
13 Apr 2017
Messages
88
You cannot change the origin or destination stations on an Advance ticket, so A, B and C are irrelevant to this. You can change the ticket type and route but if the original ticket has a TOC restriction (XYZ Trains only) this will still apply after excessing TIS route restriction such as Any Permitted.

I know, that was my point. I was merely responding to the poster who questioned whether A to C is generally valid via B.
 
Status
Not open for further replies.

Top