Vespa
Established Member
Same here because I would like to know where I'm sitting.Hopefully it will still talk to Trainsplit. Use that all the time now for journeys involving Avanti.
Same here because I would like to know where I'm sitting.Hopefully it will still talk to Trainsplit. Use that all the time now for journeys involving Avanti.
It's actually Avanti's replacement for Trainline, PICO.It looks to me like a custom version of the old Trainline white label TOC sites but I am not sure (it might be a very good clone).
Its not a new system it’s been around for a while.Interesting thanks, be interesting to see it work in practice as its early in the day for this new system.
It's actually Avanti's replacement for Trainline, PICO.
It's a Trenitalia system currently in use on C2C, a lot is promised from it
Just been reading about it.I’ve found out how to select seats - you need to make an account with the “new website” and on that “new website” you can enter your journey details and it should come up with a new booking system. You can select your seats after selecting trains
Tickets booked on our old website are not available in your new account.
So if you purchased your ticket on our old website, before 12 November 2020, we suggest checking your emails to find them or logging into your old account. P.S. remember to use your old password when you login and download any tickets as soon as possible because this account will be closing on 7 December.
Log on at https://www.avantiwestcoast.co.uk/train-tickets/registerUseful to know, when you say "New Website" is this the current Avanti page or a completely different one ?
Doesn’t make it easy to find Advance tickets, does it!It looks awful to me, to be honest. Bodged on based on a national railway with a totally different ticketing system.
Not at all - it says at the top “return for £xx.xx” and next to it it says “2 singles for £xx.xx” - it defaults to the former so you have to press the latter to get advances to show up.Doesn’t make it easy to find Advance tickets, does it!
Doesn’t make it easy to find Advance tickets, does it!
You think clicking on that tab and seeing no change to the fares displayed (for a return journey, at least) is a good and sensible user experience, do you? I don’t.Not at all - it says at the top “return for £xx.xx” and next to it it says “2 singles for £xx.xx” - it defaults to the former so you have to press the latter to get advances to show up.
Not really no!You think clicking on that tab and seeing no change to the fares displayed (for a return journey, at least) is a good and sensible user experience, do you? I don’t.
I think it’s really poor.not exactly good either if you're required to re-register with Avanti having been in business for less than a year...
I gave them the benefit of the doubt at first, but as the months roll by they just seem to have become worse.It's rubbish. Which to be fair brings it entirely in line with the rest of the TOC
I gave them the benefit of the doubt at first, but as the months roll by they just seem to have become worse.
I think it’s really poor.
I wonder if they’ll mass email ’old’ accounts telling them to re-register?
A lot of people won’t bother as they would think it is scam.
I've just logged in today to look at some tickets, it wouldn't log me as I know what is going on.Pretty much my thoughts initially as it didn't recognise my log in details.
From the comments I think more work is needed.
We've had this on the Avanti seat selector Trainsplit thread.Has anyone else had an issue, where with a standard advance, it won’t allow them to reserve in to Coach A? It would let me reserve a seat in all other standard coaches except A. Yet when I messaged them on Twitter they could change it to Coach A for me fine. Weirdly, it was only an issue when reserving on to a 9 car pendo, worked fine with an 11 car.
Happy to look into this if you can provide details.I've tried on Trainsplit and it's not working for me there, some kind of technical issue.
Welcome to the forums.Hi all - newbie here. I'm on the new Avanti site but can't find the seat selector - can anyone help?
Thanks Adam, that would be great. The error comes up when I'm trying to confirm the new seats I've chosen, and it says:Happy to look into this if you can provide details.