Last year I travelled from Newtown (NWT) to Fairbourne (FRB) and wanted to pay with Voucher I had from Delay repay.
I arrived in plenty of time for the train and found the booking office was permanently closed. Boarded the train and asked the staff for a ticket . I was advised due to the Covid restrictions none were being issued on the train and was advised I should have bought one before boarding. When I asked how I was supposed to do that I had a shrug of the shoulders!
As it happened there was an about 8 mins stop at Machynlleth so I obtained a ticket there, as it was the first place available . As I understand the regulations from reading many posts on this forum I acted correctly
There is at the moment no facilities at either Newtown or Fairbourne and just checking on TFW website it advises for Newtown:-
The ticket office is closed permanently.
To purchase a ticket, download our app TfW Rail or buy online at tfwrail.wales
There is no mention of paying cash or using a Voucher , am I expected to go to a different station with a booking office to obtain a ticket or are TFW being somewhat economical with the information about methods of payment ?
I arrived in plenty of time for the train and found the booking office was permanently closed. Boarded the train and asked the staff for a ticket . I was advised due to the Covid restrictions none were being issued on the train and was advised I should have bought one before boarding. When I asked how I was supposed to do that I had a shrug of the shoulders!
As it happened there was an about 8 mins stop at Machynlleth so I obtained a ticket there, as it was the first place available . As I understand the regulations from reading many posts on this forum I acted correctly
There is at the moment no facilities at either Newtown or Fairbourne and just checking on TFW website it advises for Newtown:-
The ticket office is closed permanently.
To purchase a ticket, download our app TfW Rail or buy online at tfwrail.wales
There is no mention of paying cash or using a Voucher , am I expected to go to a different station with a booking office to obtain a ticket or are TFW being somewhat economical with the information about methods of payment ?