Hi all, bit of a strange one, but to what extent is TfL liable for delay repay due to a last minute suspension?
Specifically, the H&C and Metropolitan lines have notably been the subject of recent weekend suspensions to the entire line due to a lack of control room staff. Often the service suspensions have been announced with less than 24 hours notice.
This has necessitated expensive detours instead (e.g getting to Chesham from central London might instead require a train to Hemel Hempstead with a bus from there to Chesham - which costs more, and takes longer).
As a wider point therefore, is TfL ever liable under delay repay for line cancellations when a service is suspended with insufficient notice, if you can prove that you had to take a different longer/more expensive route? And if so, how much notice is insufficient notice? 1 week? 3 days? 1 day?
what I mean by this is that airplane cancellations within a week or so are subject to compensation, so to what extent should TfL line suspensions be subject to compensation?
As advance notice, this is not about compensation culture; I am just trying to understand where (if any) liability lies with TfL due to them announcing a service suspension with little to no notice.
Specifically, the H&C and Metropolitan lines have notably been the subject of recent weekend suspensions to the entire line due to a lack of control room staff. Often the service suspensions have been announced with less than 24 hours notice.
This has necessitated expensive detours instead (e.g getting to Chesham from central London might instead require a train to Hemel Hempstead with a bus from there to Chesham - which costs more, and takes longer).
As a wider point therefore, is TfL ever liable under delay repay for line cancellations when a service is suspended with insufficient notice, if you can prove that you had to take a different longer/more expensive route? And if so, how much notice is insufficient notice? 1 week? 3 days? 1 day?
what I mean by this is that airplane cancellations within a week or so are subject to compensation, so to what extent should TfL line suspensions be subject to compensation?
As advance notice, this is not about compensation culture; I am just trying to understand where (if any) liability lies with TfL due to them announcing a service suspension with little to no notice.