Hi, need some perspectives. I’m currently on a LNER service in which I’ve been given a £56 excess fare as my ticket which I bought for just under £20 had a 16-25 railcard condition attached which I was unable to fulfil as I failed to renew it (which I mentioned to the ticket inspector). Now I’ve been charged £56 to make my journey “valid” however I have 2 issues. 1) seeing as tickets with railcards are discounted by 33/34% shouldn’t my excess fare be around £10 2) the receipt provided to me once the excess fare was paid displays ‘X/S Flexible (Single) VALID ONLY WITH TICKET mob’. The original ticket for my journey was an advance single so have I been charged an excess fee for a different train ticket type altogether? Again I hold my myself accountable for not having the railcard but I do believe I’ve been punished unfairly. Can anyone shed some light and possible retrospective action?
to add I’ve checked the LNER website and while it says by not having a valid railcard you are liable for a full fare it doesn’t stipulate if it’s at the rate at that exact moment of time on the train you’re travelling on or at the rate the ticket was at when originally purchased
to add I’ve checked the LNER website and while it says by not having a valid railcard you are liable for a full fare it doesn’t stipulate if it’s at the rate at that exact moment of time on the train you’re travelling on or at the rate the ticket was at when originally purchased
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