I would just like to make out, that from the very start Wrexham and Shropshire Railways have been running with the passengers best interests. Some of the comments on here are quiet harsh considering that WSMR are a non subsidised Private Train Operator.
At the end of the day, remember that WSMR is only 2 1/2 years old. They have gone from strength to strength and had the best passenger satisfaction scores in the whole of the railway system. They recieved an amazing 99% customer satisfaction score. They offer at seat service for both first and standard class customers and because they are a small company everyone knows each other and passengers enjoy the freindly feel of this.
The company needs to reduce services on its unprofitable trains so that it can spend more money on improving the busier trains it runs.
Although this may look bad dropping a service train, its no good running it if they are making massive financial losses.
The Bosses and Management team are always doing their absolute best, and although they have to make the hard decisions like cuts, they are always doing this in the interest to keep Wrexham and Shropshire running for the passengers who love the train.
Wrexham and Shropshire are always supporting the local communities along the line, and so i ask that instead of moaning and groaning at this, you try and give them as much support as possible.
If they can start running at a profit, you may find that in time extra services could be added, but at the moment they need to concentrate on keeping the company running profitably to ensure a safe stake in the continued success in such a great company.
Do remember the staff who run these trains. They are a great community of people.