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Caledonian Sleeper

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Falcon1200

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They need to plan for multiple simultaneous issues, because those are what happens.

How many simultaneous issues is it reasonable or practical to plan for, because every day those issues do not occur there will be staff and resources sitting around doing nothing, but having to be paid for ?

But at what cost?

Exactly.

Ensuring you employ enough staff so that overtime is only for really exceptional situations is part of the cost of running your business.

I would suggest that a devastating global pandemic ongoing for well over a year is a really, really, really exceptional situation !
 

Bletchleyite

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How many simultaneous issues is it reasonable or practical to plan for, because every day those issues do not occur there will be staff and resources sitting around doing nothing, but having to be paid for ?

Certainly more than one.

I would suggest that a devastating global pandemic ongoing for well over a year is a really, really, really exceptional situation !

It is yes, but this problem is not only occurring during that.

Fundamentally running a timetabled service on optional overtime is not acceptable. There are two fixes - make it contractual, or get rid of it. In the interests of more people employed, on staff not being unduly fatigued and on good work life balance, not just a quality service for passengers, getting rid of overtime as a thing other than in truly exceptional circumstances is to me the way to go.
 

williamn

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22 May 2008
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Same situation tonight - the Glasgow portion is going to Edinburgh. Sigh!

However - good communication, got a text with full details including the fact we can stay in rooms till 8, ticket acceptance on Scotrail and links for delay repay.
 

jc1

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3 Jan 2013
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Does anybody know if you can make a booking over the phone using priv cards? I've been calling all day with no answer. Also how far in advance can you book? Many thanks.
 

adrock1976

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What's it called? It's called Cumbernauld
Sit before the Bridge at Dalmeny would solve that, unless the loop isn't for passengers. (Sure I've been looped in the distant past there)

The former afternoon Fife loco hauled set that did the full loop would normally wait in the southbound loop so as to allow a limited stop (either Inverness, Perth, Dundee, or Aberdeen) to overtake.

Also, when the tunnel at Winchburgh was having the track work replaced in 2016, the Edinburgh - Dunblane via Falkirk Grahamston was diverted via Dalmeny Loop before reversing.

Being as my reply is not directly specific to the Sleeper, I'll leave it at that.
 

John Bishop

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Perth
Seems the FW and Aberdeen portions are both empty to Edinburgh tonight and delayed boarding at EUS on the Highlander due to ‘operational reasons’.

Things not getting any better.
 

paul1609

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Wittersham Kent
No, it really wouldn't. If you want to take a coach from Inverness/Glasgow to FW they already exist.

There's an argument for Oban instead, but the argument to ditch it (unless you ditch the whole thing) belongs in the 90s.
Much as I like Oban there isn't really an argument for it v Fort William. The population is half that of Fort William and whilst it does have the ferries to the islands these by and large wouldn't connect well with a sleeper arrival. Its much like the Orkney and Shetlands ferries at Aberdeen which I would suggest doesn't attract any through traffic either.
 

InOban

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Much as I like Oban there isn't really an argument for it v Fort William. The population is half that of Fort William and whilst it does have the ferries to the islands these by and large wouldn't connect well with a sleeper arrival. Its much like the Orkney and Shetlands ferries at Aberdeen which I would suggest doesn't attract any through traffic either.
The population of Oban Lorn and the Isles is slightly larger than that of Lochaber. The idea that Oban is half the size of FW is because the figure for FW includes all its outer areas such as Caol whereas that for Oban doesn't include Dunbeg, Connel etc. Outwith the summer season there is far more traffic on Oban trains
 
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Seems the FW and Aberdeen portions are both empty to Edinburgh tonight and delayed boarding at EUS on the Highlander due to ‘operational reasons’.

Things not getting any better.

Happy customer on Twitter https://twitter.com/iMeyrick/status/1427279346516045825

Message from CS customer services tells them to board a Scotrail service departing 2 hours ahead of the sleeper to Glasgow Queen Street "and from there you will board the sleeper to London Euston". Nope, 1M11 is starting from Waverley...

Easy if you know which websites to check. Less easy if you are a confused tourist. Or can't / don't get to Fort William 2 hours early for the Scotrail service.
 

Grumpy

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8 Nov 2010
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Are you serious? Fort William is an extremely popular destination, especially between March and October; the Fort William portion is full most nights during the season. There is no way that a coach from Dalwhinnie would be sufficient in the present time (and the Fort William passengers, if forced to use this, would just use the Lowland sleeper/fly to Glasgow and get a day train from there which would be just as easy).
I have difficulty understanding the economics of this service. If the FW portion "is full most nights during the season"
how many passengers is this assuming 4 sleeping carriages? 30-ish?.
Similarly people must be really desperate to use the seated facilities if you're turfed out at Waverley at some unearthly hour in order to switch carriages.
A connecting coach to Dalwhinnie (which is a much shorter journey than Glasgow) would surely give the seated passengers a better product and give CS a simpler operation and reduced costs.
 

najaB

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A connecting coach to Dalwhinnie (which is a much shorter journey than Glasgow) would surely give the seated passengers a better product and give CS a simpler operation and reduced costs.
That actually makes some sense - two seated cars to Inverness, with a connecting coach for the Fort William passengers. They still have to change but at least it's at a more sociable hour.

It would mean the loss of a day service either way though.
 

najaB

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You've obviously never used the road from Dalwhinnie towards FW
I have not, no. Is it not suitable for a 14 seater?

Edit: Having had a look on Google Street View it seems like it's not the easiest road in the world to drive, but there are far worse roads used by buses all over the country.
 
Last edited:

185143

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3 Mar 2013
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I have difficulty understanding the economics of this service. If the FW portion "is full most nights during the season"
how many passengers is this assuming 4 sleeping carriages? 30-ish?.
Similarly people must be really desperate to use the seated facilities if you're turfed out at Waverley at some unearthly hour in order to switch carriages.
A connecting coach to Dalwhinnie (which is a much shorter journey than Glasgow) would surely give the seated passengers a better product and give CS a simpler operation and reduced costs.
There were three of us last Monday.

I remember it being much busier a couple of summers ago, both obviously with day passengers but there were probably about 12 or so moving to the Aberdeen seats which were nearly full on departure.
 

Bletchleyite

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That actually makes some sense - two seated cars to Inverness, with a connecting coach for the Fort William passengers. They still have to change but at least it's at a more sociable hour.

It would mean the loss of a day service either way though.

It really doesn't make sense at all. Anyone who wants to do that can already take the Lowlander to Glasgow and a bus (or day train) to FW. There's also a bus from Inverness to FW, though to my great surprise it's nowhere near as scenic as the one to Glasgow.

If you want to simplify the operation, what would make sense is to ditch the Aberdeen and run it as a simple pair of half-trains, one to Inverness and one to FW. Or if you want to keep it, switch round which one you have to swap coaches for recognising that these days demand to FW is higher.

Also...isn't it the case that the seated coaches contain some sort of important electronics, so you can't run a portion without one? As building independent vehicles as per the RIC standards was presumably too sensible?
 

185143

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It really doesn't make sense at all. Anyone who wants to do that can already take the Lowlander to Glasgow and a bus (or day train) to FW. There's also a bus from Inverness to FW, though to my great surprise it's nowhere near as scenic as the one to Glasgow.

If you want to simplify the operation, what would make sense is to ditch the Aberdeen and run it as a simple pair of half-trains, one to Inverness and one to FW. Or if you want to keep it, switch round which one you have to swap coaches for recognising that these days demand to FW is higher.

Also...isn't it the case that the seated coaches contain some sort of important electronics, so you can't run a portion without one? As building independent vehicles as per the RIC standards was presumably too sensible?
The seated coach has the Train Manager's office and the bikes/large luggage space. Certainly on the old stock you couldn't run without the seated coach (and indeed, I've had a cancellation for that reason) but not sure about the Mk5s.
 

najaB

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It really doesn't make sense at all. Anyone who wants to do that can already take the Lowlander to Glasgow and a bus (or day train) to FW.
What time does that get you to Fort William though?

If you want to simplify the operation, what would make sense is to ditch the Aberdeen and run it as a simple pair of half-trains, one to Inverness and one to FW. Or if you want to keep it, switch round which one you have to swap coaches for recognising that these days demand to FW is higher.
As above, I would only run the Aberdeen portion as far as Dundee to tap into what St Andrews traffic there is. The demand is probably going to be higher going south with the late departure letting people get one more round of golf and an evening meal in before heading to London, which suits CS's upmarket intentions.
Also...isn't it the case that the seated coaches contain some sort of important electronics, so you can't run a portion without one? As building independent vehicles as per the RIC standards was presumably too sensible?
I know they did on the old stock, but assumed they didn't on the new. There was also a rather large wheel which I assumed was because it was also a brake van.
 

Bletchleyite

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As above, I would only run the Aberdeen portion as far as Dundee to tap into what St Andrews traffic there is.

I don't think you would save much money by doing that, basically just diesel and track access. It's having a third portion at all that adds a lot of the faff and cost over a simpler two-portion train, as it complicates the shunting considerably and requires another driver and guard.

I know they did on the old stock, but assumed they didn't on the new. There was also a rather large wheel which I assumed was because it was also a brake van.

There's something electronic in either the lounge or the seated car that they can't run without, I forget which it is for certain but think it's the seats.
 

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