kofford1997
Member
Hello, I received a letter through the post because a few days ago I had lost my bank card while on the way to the train station but luckily had my friend with me who was okay with me transferring money to his account for me to use his card. Being in a rush for the train and arriving at the station as the train was starting to arrive, I didn’t think we had enough time to transfer money, purchase the ticket and still get on the train so we thought it would be easier to either get one on the train if we see the ticket person or just buy a return ticket from the station we were travelling to. Turns out it wasn’t okay. Fast forward a few days and a letter arrives asking me if the person interviewed was me, asking for DOB, address, national insurance number etc., so I filled it all out and on the back gave my version of events that I was not looking to “get a free ride” as the person interviewing me kept telling me, and that I had actually had money in my bank account, which I had asked him if I should also transfer some extra to my friend and we can pay a penalty fare right then, as I acknowledged it was our fault for not leaving earlier as it would have helped with a lot of things, adding in I also wouldn’t have lost my bank card due to rushing. The letter was sent off Royal Mail Special Delivery, which in itself was very expensive and not working doesn’t help with money situations, and when I looked at the track and trace this morning I find they “attempted delivery but there was no one there to sign for it” so it’s now just sat at their post office. Great, I had 7 days from the date on the letter and am left with 4 days. It makes me think that maybe that’s their plan all along. Make sure people don’t get letters back to them within 7 days as then they can have their merry old way with them.