Jamiescott1
Member
- Joined
- 22 Feb 2019
- Messages
- 964
Not sure if this is the correct forum but some advice needed.
I'm selling my house and in the middle of a chain.
All others in the chain are ready to exchange but my conveyancing solicitor is holding it up and I can't find out why (enquiries were replied to over 2 weeks ago).
I've had numerous issues with them losing documents, making errors, forgetting things etc.
They do not reply to emails from myself, the other solicitors in the chain or estate agents.
They don't respond to messages on the Halifax conveyancing portal
I've asked twice on twitter for contact details of a supervisor and they reply that someone will get back to me, no one gets back to me.
They don't answer the phone.
I've now raised a formal complaint but that takes 14 days for a response.
I'm not sure what the next step is now as their incompetence will push past the date when stamp duty increases.
They were instructed in April
Any ideas of what I can do
I'm selling my house and in the middle of a chain.
All others in the chain are ready to exchange but my conveyancing solicitor is holding it up and I can't find out why (enquiries were replied to over 2 weeks ago).
I've had numerous issues with them losing documents, making errors, forgetting things etc.
They do not reply to emails from myself, the other solicitors in the chain or estate agents.
They don't respond to messages on the Halifax conveyancing portal
I've asked twice on twitter for contact details of a supervisor and they reply that someone will get back to me, no one gets back to me.
They don't answer the phone.
I've now raised a formal complaint but that takes 14 days for a response.
I'm not sure what the next step is now as their incompetence will push past the date when stamp duty increases.
They were instructed in April
Any ideas of what I can do