Obviously eTickets are better, but I really don't understand the problem with mTickets. As others have said, they seem to work well on the buses. You have to activate the ticket - that's it. There are no other onerous requirements, except having a working, charged phone. That's not the Sisyphean task that some make it out to be, and for many people it's essential for normal life anyway. Of course, we're all different, but I think that people who know less about the industry wouldn't find them so objectionable.