Hi there
If I ave a London season ticket from Shalford including zones 1-6 for 1 month and I am delayed by 41 minutes due to London Midland at Euston, can I claim compensation? I always thought such things fell to the company who transports one to London, in my case South West Trains, who usually cover the single largest part of my journey.
This morning London Midland cancelled 2 trains to Harrow and Wealdstone and only told people they were cancelling the second one 22 minutes after it should have left. It was only going to Tring now. So almost everyone got off because hardly anyone wanted to go non-stop to Tring. They all wanted stations in-between
I think most people boarded the 9.05 because although they had told 8.24 passengers to get the 8.34, they were not advising passengers what to do now. Not even that the 9.05 itself was going to be late leaving. Or even the cause of these delays, expect the term Operational reasons. What ever that meant.
I went and asked a member of platform staff who only referred to London Overground after I mentioned them. It seems as if Lobdon Overground are a taboo subject at Euston mainline. This has occurred before when I've enquired during late running trains. No one mentions them until I do!
As I couldn't be certain that the late running 9.05 wouldn't be cancelled to Harrow and Wealdstone, since in the word of the member of platform staff, "There are Overground trains to Harrow and Wealdstone", I got the 8.57.
Colleagues at work, just waited on 9.05 as they didn't know what to do, due to lack of announcements. They arrived eventually but after the 8.57 did
It would appear from my experience that London Modland or whoever runs Euaton station can't cope with communications during times of disruptions.
Kind regards
If I ave a London season ticket from Shalford including zones 1-6 for 1 month and I am delayed by 41 minutes due to London Midland at Euston, can I claim compensation? I always thought such things fell to the company who transports one to London, in my case South West Trains, who usually cover the single largest part of my journey.
This morning London Midland cancelled 2 trains to Harrow and Wealdstone and only told people they were cancelling the second one 22 minutes after it should have left. It was only going to Tring now. So almost everyone got off because hardly anyone wanted to go non-stop to Tring. They all wanted stations in-between
I think most people boarded the 9.05 because although they had told 8.24 passengers to get the 8.34, they were not advising passengers what to do now. Not even that the 9.05 itself was going to be late leaving. Or even the cause of these delays, expect the term Operational reasons. What ever that meant.
I went and asked a member of platform staff who only referred to London Overground after I mentioned them. It seems as if Lobdon Overground are a taboo subject at Euston mainline. This has occurred before when I've enquired during late running trains. No one mentions them until I do!
As I couldn't be certain that the late running 9.05 wouldn't be cancelled to Harrow and Wealdstone, since in the word of the member of platform staff, "There are Overground trains to Harrow and Wealdstone", I got the 8.57.
Colleagues at work, just waited on 9.05 as they didn't know what to do, due to lack of announcements. They arrived eventually but after the 8.57 did
It would appear from my experience that London Modland or whoever runs Euaton station can't cope with communications during times of disruptions.
Kind regards
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