• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Southern revise cashback offer

Status
Not open for further replies.

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
Southern, who previously offered £2.50 cashback per ticket purchased (assuming one ticket purchased per transaction), have now revised their rate of cashback to 6% per transaction and added a new exclusion for season tickets.
 
Last edited by a moderator:
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

All Line Rover

Established Member
Joined
17 Feb 2011
Messages
5,221
Southern, who previously offered £2.50 cashback per ticket purchased, have now revised their rate of cashback to 6% per transaction and added a new exclusion for season tickets.

This happened a while ago, unfortunately. :(

You can see why they added the season ticket exclusion - £2.50 back wasn't much, but 6.06% back would have been a bargain! :D
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
This happened a while ago, unfortunately. :(

I was still £2.50 a couple of weeks back.

You can see why they added the season ticket exclusion - £2.50 back wasn't much, but 6.06% back would have been a bargain! :D

I think quite a lot of people would argue even with 6% cashback their season ticket is too expensive. However, from Southern's point of view they can't just hand out thousands of pounds every week.
 

trevmonk

Member
Joined
4 Jan 2011
Messages
173
It was working last week too. I think Southern had realised they were paying out £2.50 cashback to people all over the country who were buying tickets that only cost £3 - or people who were putting in separate orders to make a combined ticket on longer journeys and getting £5, £7.50 or £10 cashback!

Still, 6% cashback with no minimum order is much better than the other operators.
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
or people who were putting in separate orders to make a combined ticket on longer journeys and getting £5, £7.50 or £10 cashback!

There was always a disclaimer saying repeat transactions may be limited, so you probably couldn't get 4 sets of cashback in a day. However, it would have encouraged people travelling together to buy tickets in two separate transactions which will have also pushed up Southern's postage costs.
 

Malderon

Member
Joined
28 Oct 2010
Messages
81
I had previously used this offer rather cheekily. I had to be in London two days for work, so I had to buy two tickets (EAST CROYDON - LONDON TERMINALS) to use in conjunction with my season, which allows me to travel up to ECR. I didn't want to get off my Victoria bound train until Clapham to change onto a Waterloo bound train so I didnt want to get off at ECR and use Oyster. Then I spotted this offer - So I booked the two tickets seperately for two lots of cashback and then off course work will refund the face value of the tickets. Profit!
 

radamfi

Established Member
Joined
29 Oct 2009
Messages
9,267
Has anyone actually had any cashback from them yet? I don't mean tracked and confirmed, but actually paid?
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
Has anyone actually had any cashback from them yet? I don't mean tracked and confirmed, but actually paid?

On the TopCashBack site:

We last received a payment from this merchant during September 2011, for transactions in June 2011.

This means some people have had pay outs. My first transaction was July so should hopefully be paid out in the next couple of weeks.
 

telstarbox

Established Member
Joined
23 Jul 2010
Messages
5,938
Location
Wennington Crossovers
Southern, who previously offered £2.50 cashback per ticket purchased (assuming one ticket purchased per transaction), have now revised their rate of cashback to 6% per transaction and added a new exclusion for season tickets.

Did you get cashback on tickets for less than £2.50?
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
Did you get cashback on tickets for less than £2.50?

I didn't as there are no useful tickets from my local station available for under £4.00. However, in theory you would have got cashback on any ticket purchased the first time but a repeat transaction may be excluded.
 

trevmonk

Member
Joined
4 Jan 2011
Messages
173
Southern have disappeared from the Quidco cashback site. The other rail sites are only offering around 1% or 2% cashback so the £2.50, and latterly, 6% Southern were offering did seem a little generous.

Incidentally how did Southern make a profit on selling tickets for other companies and then giving 6% away? How much commission do companies get for selling other operators tickets on their site?
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
Incidentally how did Southern make a profit on selling tickets for other companies and then giving 6% away? How much commission do companies get for selling other operators tickets on their site?

I imagine it's a loss leader. They hope once registered that you'll go back to their site to buy tickets because it's easier than signing up for an account with another site, even if they withdraw/lower the cashback.
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,151
Did you get cashback on tickets for less than £2.50?

Yes.

Incidentally how did Southern make a profit on selling tickets for other companies and then giving 6% away? How much commission do companies get for selling other operators tickets on their site?

There is no cashback for other TOC's Advance fares, only flexible fares.
 

radamfi

Established Member
Joined
29 Oct 2009
Messages
9,267
Southern cashback seems to have stopped altogether. And they owe me over £100 which was due at the end of September.
 

pemma

Veteran Member
Joined
23 Jan 2009
Messages
31,474
Location
Knutsford
The latest round of payments for Southern cashback seems to have been just made, a few weeks behind the expected payment date.
 

bb21

Emeritus Moderator
Joined
4 Feb 2010
Messages
24,151
So they have. :lol:

They were due at the end of September.
 

radamfi

Established Member
Joined
29 Oct 2009
Messages
9,267
I complained to Southern last week and they didn't seem to understand how TopCashback worked to start with. However they messaged me yesterday saying that they had just paid and to their credit I have got the £108 what I was supposed to get at the end of September.
 

wintonian

Established Member
Joined
15 Jan 2010
Messages
4,889
Location
Hampshire
Southern are the only merchant I have bought from using cash-back that the cash-back has never tracked with so I have given up using them now. :(

Just checked again my purchases from months ago still don't show up, mid you I did find £25 worth of other cash-back sitting there from the summer that I forgot about :)
 
Status
Not open for further replies.

Top