I'm sure this has been discussed before, but here goes:
I recently booked a relatively straightforward journey from Burton-on-Trent to Staines, Staines to Beckenham, then Beckenham back to Burton. The result: three different booking codes and, when I went to the machine to collect them, new fewer than 11 pieces of cardboard - tickets, reservations, receipts etc.
I'm fairly sure if I'd made a similar booking in France or Italy I would have needed only the card used to make the booking and my surname to see all my bookings, and everything would have been printed on a maximum of three tickets ... very possibly all on the same ticket.
What is the argument in favour of the UK system, and why can't it be simplified?
I recently booked a relatively straightforward journey from Burton-on-Trent to Staines, Staines to Beckenham, then Beckenham back to Burton. The result: three different booking codes and, when I went to the machine to collect them, new fewer than 11 pieces of cardboard - tickets, reservations, receipts etc.
I'm fairly sure if I'd made a similar booking in France or Italy I would have needed only the card used to make the booking and my surname to see all my bookings, and everything would have been printed on a maximum of three tickets ... very possibly all on the same ticket.
What is the argument in favour of the UK system, and why can't it be simplified?